Director, PACE Program Center

Director, PACE Program Center

On Lok PACE is a non-profit committed to our participants. Dedicated to the care of elders : PACE (Program of All-Inclusive Care for the Elderly) was developed to answer the many problems around caring for frail seniors. The PACE model is centered on the belief that it is better for the well-being of seniors with chronic care needs and their families to be served in their community whenever possible.

Seniors, their family members, and caregivers face many issues, including transportation to appointments, management of medications, coordination of medical care from different specialists, lack of social interaction, and ability to stay alone at home. On Lok PACE participants receive in home care services and transportation to a On Lok PACE center for primary medical care, social and recreational activities, and other senior care services.

We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare. Join our team of leaders to begin a rewarding career!

Position Summary : Under the direction and supervision of the Regional Director of Program for All Inclusive Care of the Elderly (PACE) Operations, the PACE Center Director is responsible for the management of center operations - service delivery, quality of care, staffing and finances and execution of program related projects for the facility. The PACE Center Director serves as an effective link with On Lok's administration, OLSHS management team, and program staff to coordinate and execute all program-related tasks. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.

Duties / Responsibilities :

• Provides leadership and is actively involved in the development and facilitation of participant care planning, care coordination, risk management and service utilization. This includes program oversight and ensures execution of all regulatory and compliance requirements. Responsible for planning, organizing, and directing the day-to-day operations of the PACE center.
• Maintains employee morale and use ongoing training / mentoring sessions to improve quality, productivity and lessen employee turnover. Sets and reinforces standards for acceptable levels of performance and behaviors.
• Ensures quality, compassionate, and competent service delivery across all On Lok external partnerships. Implement and strengthen systems, workflows, policies, programs, and performance. Demonstrates leadership with create key partnerships across On Lok's PACE centers, alternative care settings (ACS') and others.
• Serves as an effective link with On Lok's internal partnership, administration, On Lok Senior Health Services management team, and program staff through key indicator management, professional and polished communication, productive collaboration, and facilitation of change opportunities.
• Ensures continuity and consistency in delivery and quality of services by ensuring the center is adequately staffed. In collaboration with other leadership, implements center staffing plan, supervises, and evaluates staff performance and promotes staff development. Ensures that all interdisciplinary team (IDT) members are effectively and actively participating in participant care planning, coordination, problem solving, by providing ongoing coaching and training.
• Monitor staffing trends including performance, turnover, overtime, employee recognition.

Quality Assurance, Improvement & Compliance :

Participant Care Management :

Financials & Asset Management :

Strategic Planning & Project Execution :

Qualifications (knowledge, skills, abilities) :

On Lok's Employee Benefits include (eligible for any position for 20 hr / wk or more) : Medical, Dental, and Vision coverage; Retirement Savings Plan 403(b) and Term Life / AD&D Insurance; Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP); Pet Insurance and additional discounts; Holidays (10 per year), vacation time, sick leave, and long-term disability insurance.

Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a), we will consider for employment qualified applicants with arrest and conviction records. On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status. If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and / or to receive other terms, privileges or benefits of employment please contact Talent (Talent@onlok.org).