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General Motors is hiring : Video Collaboration Engineer in Warren

General Motors is hiring : Video Collaboration Engineer in Warren

MediabistroWarren, MI, United States
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Overview

Join to apply for the Video Collaboration Engineer role at General Motors . The position is within General Motors Core IT business unit, based in Detroit, Michigan. This is an Operations position where the candidate will play a key role in creating and supporting in-person collaboration services to Internal GM teams. Areas of support include technical support of meetings using tools such as Video streaming, Video / Audio Switching, Video Collaboration Rooms, MS Teams, or any potential video meeting platforms onboarded to GM, and customer logistics to support an event. The goal is to provide customers with a premium user experience using world class digital platforms.

What You’ll Do

  • Work in a collaborative team environment which requires high interaction with senior level executives and support personnel.
  • Quickly identify and troubleshoot issues related to equipment and systems to minimize disruptions.
  • Perform regular maintenance on broadcast equipment to prevent downtime. Conduct repairs as necessary and arrange for equipment replacements or upgrades.
  • Monitor broadcast signals to ensure the highest quality of audio & video. Implement quality control checks to meet broadcast standards.
  • Participate in developing and maintaining SOPs and system documentation.
  • Implementing Solutions developed by Core IT
  • Operate a video switcher, and associated peripherals for live and recorded productions on all platforms.
  • Implementing and supporting products by any relevant Cisco, Microsoft, Google, Adobe, or other world class meeting services
  • Analyze and create technical specifications and standards as required
  • Ability to lead complex, cross-organizational projects across multiple boundaries
  • Deploy and manage technologies from multiple vendors’ cloud services

Minimal Qualifications

  • Bachelor's degree
  • 10 years of technical experience or educational equivalent, including entry level knowledge in at least one Telecom area (Data, Voice, Video or Applied Networking)
  • Experience in troubleshooting LAN / WAN, Video Conferencing, Audio platforms
  • Experience with digital audio and video streaming
  • Experience in Installing and configuration of PC and network hardware, software, routers, hubs, etc.
  • Experience in maintenance and development of all aspects of technical facilities including studios, transmitters, broadcast equipment, computers and data networks.
  • Experience managing complex events where customers expect flawless execution of the show flow and services supporting their event
  • Demonstrated experience being a customer advocate where expectation of their show needs to communicate to the technical support team for execution
  • Preferred Qualifications

  • Unified Communications platforms experience
  • Experience with commercial audio & video hardware and software
  • Ability to create custom solutions based on solving business needs across the enterprise
  • Project management skills are an advantage
  • Experience in Change Management, Escalation Management and Post-mortem development
  • About GM

    Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

    Benefits Overview

    From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

    Non-Discrimination and Equal Employment Opportunities (U.S.)

    General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. Applicants may be required to successfully complete role-related assessments and / or pre-employment screening where applicable. To learn more, visit How we Hire.

    Accommodations

    General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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    Hiring Collaboration • Warren, MI, United States

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