Brief Description
Purpose of Job :
This position is responsible for the telephone assessment of patient condition and determining appropriate treatment for patient under the supervision of the provider.
Job Functions :
- Assists in developing and maintaining appropriate triage system / protocols.
- Screens patient phone calls for urgency of need and prioritizes stat requests.
- Advises patient of treatment when appropriate according to clinic policy.
- Consults with provider or schedules appointment when needed.
- Maintains educational material for patients and staff.
- Provides patient care when necessary to assist clinical personnel.
- Performs room turn over in patient rooms between cases and at the end of day.
- Develops, maintains and updates standing orders with providers.
- Follow refill request guidelines.
- Assist with patient related activities as needed.
- Performs other duties as assigned.
Minimum Education / Work Experience
Graduate of an accredited school of nursingPrevious nursing experienceKnowledge / Skills / Abilities
Skills in assessment of patient condition and taking vital signsAbility to meet and maintain the necessary background checks as aligned with position functionsSkills in preparing and maintaining records and reportsAbility to effectively handle high-stress fast paced environmentAbility to multi-taskAbility to respond appropriately to unpredictable situations and diverse patient populationsExcellent written and verbal communication skillsAbility to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned aboveLicense / Certifications
Current professional nurse licensure in Minnesota or if licensed in another state, a permit from the Minnesota Board of Nursing while the license application is in processCurrent Healthcare Provider CPR certificationPreferred Qualifications
5-7 years of nursing experienceLink to Employee Health Physical Demands
Compensation
Many factors are taken into consideration when determining compensation such as : the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.
Benefits
Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families. Click here to view the benefits available.