Capacity Management Specialist- Ambulatory Administration- Hybrid

Capacity Management Specialist

This is a hybrid work opportunity that requires candidates be local to the Richmond, VA area to report onsite for ad hoc work sessions, meetings or other team gatherings. We are seeking a new team member who has specific experience managing provider schedules and knowledge of patient appointment scheduling, physician office operations and EPIC. The Capacity Management Specialist executes all assigned physician and ancillary master scheduling requests to ensure the creation and edits to master schedules meet VCU Health guidelines. Licensure, Certification, or Registration Requirements for Hire : N / A Licensure, Certification, or Registration Requirements for continued employment : N / A Experience REQUIRED : Two years' experience in managing / maintaining provider schedule templates. Demonstrated past IT analyst experience may substitute for clinic / provider schedule maintenance experience. Demonstrated experience in process / system design or process improvement. Must have strong written and oral communication, work in a team environment, be able to focus with attention to detail, be able to work independently, organize workload to provide reliable follow through and meet timelines / deadlines. Experience PREFERRED : Three or more years' experience in managing / maintaining provider schedule templates. Education / training REQUIRED : High School Diploma or equivalent. Education / training PREFERRED : Bachelor's Degree in Healthcare Administration, Business Administration or related academic field strongly preferred. Independent action(s) required : Must be able to work with minimal supervision Supervisory responsibilities (if applicable) : N / A Additional position requirements : N / A Age Specific groups served : N / A Physical Requirements (includes use of assistance devices as appropriate) : Physical : Lifting less than 20 lbs Activities : Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Reaching (overhead, extensive, repetitive) Mental / Sensory : Strong Recall, Reasoning, Problem Solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional : Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change Days