Description
Locations : Chattanooga, Cookeville, Crossville, Jamestown, Kimball, LaFayette, Lebanon, Livingston, McMinnville, Sparta, Tullahoma
About Us : Security Finance is a recognized leader in personal installment lending. For over 70 years, we have helped millions of customers with small loans and exceptional customer service when they need it most. We operate in over 700 branches nationwide. We are seeking a District Manager to lead a territory of 10–12 branches across West Tennessee. This role is ideal for a strategic and experienced leader with a proven ability to drive branch performance, build high-performing teams, and ensure compliance within the traditional personal installment loan industry.
Candidates must currently live in or be willing to relocate to the assigned area. Relocation assistance may be available.
Why Join Us?
- Established Industry Leader – Serving customers for over 70 years.
- Comprehensive Benefits – Medical, dental, vision, 401(k), paid time off, employee assistance programs, and more.
- Career Mobility – Leadership development programs and a clear path to advanced operational roles.
- Supportive Culture – Work alongside peers and leaders who value your expertise and leadership.
Key Responsibilities :
Oversee operational performance and ensure branch objectives are metImplement effective sales, lending, and collection proceduresDevelop and recommend business strategies to drive territory growth and profitabilityReview branch locations and markets, recommending changes to maximize performanceEvaluate branch operations and apply established processes to improve resultsEnsure compliance with all state, federal, and company policies, including fraud monitoring and reportingBuild and develop a high-performing sales and customer service teamComplete timekeeping edits, personnel updates, and training assignments on timeConduct onsite and remote visits, performance evaluations, and follow-up coachingIdentify and support employees with potential for advancementMake data-driven decisions and solve problems effectivelyServe as a liaison between branch personnel, corporate teams, and upper managementPartner with Talent Management on recruitment, onboarding, and trainingInvestigate, report, and resolve internal and external complaints promptlyQualifications :
Prior multi-unit supervisory experience in the traditional personal installment loan industry is required. Applicants with retail, food service, or unrelated management backgrounds will not be considered.Strong communication skills with proven ability to coach, collaborate, and manage conflictPrior customer service, sales, training, and management experience in a branch environmentProficiency in MS Office, including Word and ExcelValid driver’s license and daily access to a reliable automobile for business useAbility to travel daily within the defined territory, with occasional overnight stays as neededMust live in or be willing to relocate to the assigned area (Middle Tennessee). Relocation assistance may be available.Eligibility to obtain and maintain any required licenses or certifications for ancillary products or services (e.g., insurance, tax preparation); must maintain IRS suitabilityAnalytical skills to evaluate data, identify trends, diagnose problems, and implement solutionsDriven to continuous self-development with an adaptive leadership styleAbility to balance strategic thinking with operational executionHigh school diploma or equivalent required; Associate or Bachelor’s degree preferredPhysical Requirements :
Frequent travel within the territoryRegular use of computers, smartphones, and office equipmentAbility to drive and communicate effectively in person, by phone, and in writingNext Steps :
If you’re ready to take the next step in your leadership career within the small loan industry, apply now and join a company that values stability, growth, and community impact.
✅ Job Type : Full-time
✅ Pay : Salaried with Bonus Opportunity
✅ Benefits : Medical, Dental, Vision, 401(k), Paid Time Off, and more
Security Finance is an Equal Opportunity Employer.