Service Writer / Advisor Job at Pape' Machinery, Inc in Medford

PAPE' MACHINERY, INC. - AGRICULTURE & TURF DIVISION -

CENTRAL POINT, OR

SERVICE WRITER / ADVISOR :

Do you love working with a wide variety of people, building relationships with customers, and solving problems?  Can you adapt to changing priorities and balance several projects at once?  If so, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is looking for a Service Writer to join their team in Central Point, OR.

At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family.

Make a difference. Grow your career. Join the Pape' Team!

WHAT YOU'LL DO

As our Service Writer, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will oversee service and warranty work orders, assist in shop workflow, check in equipment for repairs, and assist customers. To thrive in this role, you must love working in a team, be customer service focused, and have a winning attitude.

WHAT YOU NEED :

• Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.
• Excellent customer relations and communication skills- This team member will work with customers, mechanics, and other store personnel.
• The ability to both delegate and take
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Mechanical aptitude and familiarity with the agriculture industry.

Compensation : $20.48-29.58 / hr (Depending on Experience)

Why work for Pape' :

The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.