Customer Solutions Associate - Contract

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert :

Select how often (in days) to receive an alert :

This is a contract position providing services to Nestlé in the USA through a third-party staffing services organization. If you are selected for this role, you will be an employee of a third-party staffing partner and not Nestlé in the USA.

Position Summary : The Customer Solutions Associate functions as the principal contact for customers, committed to providing outstanding customer experience by efficiently handling orders, ensuring effective communication, improving operational efficiency, and reducing waste throughout the Order to Cash process.

SCHEDULE : Monday to Friday, 40 hours per week. The typical schedule starts between 7 : 00 AM and 9 : 00 AM and ends 8 hours later. For example, 7 : 00 AM to 3 : 30 PM, 7 : 30 AM to 4 : 00 PM, or 8 : 00 AM to 4 : 30 PM.

• Willingness to work various shifts according to customer time zones or 7-day operations.

WORK LOCATION

Solon, OH Office. On-site presence is required on Tuesday, Wednesday, and Thursday, with the option to work from home on Monday and Friday.

PRIMARY RESPONSIBILITIES :

Manage Customer Service :

Order Filter :

BILLING :

ADDITIONAL RESPONSIBILITIES :

EDUCATION REQUIREMENTS :

EXPERIENCE :

SKILLS :

Please note this contract position provides services to Nestlé in the USA on a temporary basis in connection with a specific assignment. Contractors in this position are hired and employed through Nestlé's third-party staffing partner.

This is a contract position providing services to Nestlé in the USA through a third-party staffing services organization. If you are selected for this role, you will be an employee of a third-party staffing partner and not Nestlé in the USA.

Position Summary : The Customer Solutions Associate functions as the principal contact for customers, committed to providing outstanding customer experience by efficiently handling orders, ensuring effective communication, improving operational efficiency, and reducing waste throughout the Order to Cash process.

SCHEDULE : Monday to Friday, 40 hours per week. The typical schedule starts between 7 : 00 AM and 9 : 00 AM and ends 8 hours later. For example, 7 : 00 AM to 3 : 30 PM, 7 : 30 AM to 4 : 00 PM, or 8 : 00 AM to 4 : 30 PM.

WORK LOCATION

Solon, OH Office. On-site presence is required on Tuesday, Wednesday, and Thursday, with the option to work from home on Monday and Friday.

PRIMARY RESPONSIBILITIES :

Manage Customer Service :

Order Filter :

BILLING :

ADDITIONAL RESPONSIBILITIES :

EDUCATION REQUIREMENTS :

EXPERIENCE :

SKILLS :

Please note this contract position provides services to Nestlé in the USA on a temporary basis in connection with a specific assignment. Contractors in this position are hired and employed through Nestlé's third-party staffing partner.

J-18808-Ljbffr