Customer Success Account Manager

A company is looking for a Customer Success Account Manager.

Key Responsibilities

Manage a portfolio of accounts to drive customer engagement and renewal outcomes

Achieve financial targets and maintain a rolling forecast of territory performance

Collaborate with internal teams to develop strategies for customer growth and risk mitigation

Required Qualifications

2+ years of experience in Sales, Renewal Management, Account Management, or Customer Success, preferably in SaaS

Experience in quota-carrying roles with a track record of meeting performance indicators

BA / BS degree or equivalent work experience

Experience in deal negotiation cycles and contract management

Proven ability to support customer adoption and act as a change agent