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Experience Success Engineer
Experience Success EngineerAdobe Inc. • Lehi, UT, US
Experience Success Engineer

Experience Success Engineer

Adobe Inc. • Lehi, UT, US
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Overview

Our Company : Adobe helps people design and deliver exceptional digital experiences. We are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

Join our Experience Success Engineering (ESE) team to architect the future of intelligent web performance. Leverage AI technologies to autonomously optimize digital experiences, accelerate site speed, and evolve content delivery across the modern web.

This role centers on deploying agentic systems and AI-powered automation to enhance web infrastructure, performance, and adaptability without relying on manual intervention or traditional client servicing.

Responsibilities

  • Core Focus Areas : Web Optimization Using Machine Learning – Apply machine learning models and LLMs to analyze site telemetry, identify performance bottlenecks, and generate code-level improvements. Use AEM Sites Optimizer and custom AI pipelines to drive continuous improvement.
  • Autonomous Performance Engineering – Build and refine self-learning systems that monitor, diagnose, and resolve performance issues across large-scale web ecosystems. Integrate AI feedback loops to evolve optimization strategies in real time.
  • Develop and deploy autonomous agents to implement optimization tasks, validate outcomes via Core Web Vitals and SEO metrics, and adapt based on user engagement signals.
  • Predictive Modeling & Technical Audits – Use AI to forecast performance outcomes, simulate optimization scenarios, and align technical decisions with strategic digital goals.
  • Platform Intelligence & Automation – Collaborate with engineering teams to embed AI capabilities into AEM and Site Optimizer, transforming recurring patterns into scalable, automated features.
  • Data-Driven Decision Systems – Translate performance data into actionable insights using AI-enhanced dashboards, predictive analytics, and visualization tools.

Qualifications

  • Capabilities for Success : Strong foundation in AI / ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and LLMs (e.g., ChatGPT, Claude, Gemini).
  • Experience integrating AI into web performance workflows, including code analysis, personalization, and optimization.
  • Proficiency in front-end engineering (HTML, CSS, JavaScript, Java) and CMS platforms like Adobe Experience Manager.
  • Deep understanding of browser performance, caching strategies, and CDN tuning.
  • Familiarity with Real User Monitoring (RUM) tools and AI-enhanced observability platforms.
  • Ability to design, deploy, and monitor AI models in production environments.
  • Experience with cloud-native architectures (AWS, GCP, Azure) and DevOps pipelines (Jenkins, Git, Docker).
  • Knowledge of headless frameworks (React, Angular, Vue.js) and API-first implementations (REST, GraphQL).
  • Bonus Points

  • Degree or equivalent experience in Computer Science, Data Science, or a related field is preferred.
  • Proven success applying AI to optimize web performance at scale.
  • Experience building autonomous systems for Fortune 500 digital platforms.
  • Compensation & Benefits

    Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $112,000 $197,500 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

    At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

    In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

    State-Specific Notices

    California

    Fair Chance Ordinances – Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

    Colorado

    Application Window Notice – If this role is open to hiring in Colorado, the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations.

    Massachusetts

    Massachusetts Legal Notice – It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

    Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristics by law. Learn more.

    Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

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    Engineer Experience • Lehi, UT, US

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