Job Description
Job Description
POSITION DESCRIPTION
NAME : TBD
DEPARTMENT : Events
POSITION REPORTS TO : Director of Sales and Marketing
CURRENT JOB TITLE : Private Event Manager
A. POSITION SUMMARY : Private Events Manager
Job Overview
The Private Events Manager oversees all customer-booked private events at NEBCo’s event spaces (3 spaces in Branford, 1 space in Woodbridge). This role manages client relationships, booking, logistics, and day-of execution through a team that included a Day Of Coordinator and bar staff at each location. The goal is to deliver high-quality, seamless event experiences while maximizing revenue and maintaining NEBCo’s brand standards. This person would also directly oversee the In house events person and help in building out NEBCO in house events.
Key Responsibilities
◦ Serve as the primary point of contact for all private event inquiries, tours, proposals, and bookings.
◦ Develop customized event packages and pricing aligned with NEBCo’s goals.
◦ Maintain strong customer service standards from booking through event follow-up.
Operational Oversight◦ Coordinate logistics with Taproom Managers and Day of Coordinator (setup, staffing, catering, A / V, décor).
◦ Manage event contracts, deposits, and invoicing.
Team Leadership◦ If needed hire, train, and oversee Day OF Coordinator at Branford and Woodbridge.
◦ Provide schedules, expectations, and escalation support for Day-of operations.
Financial Accountability◦ Track revenue, margins, and profitability of private events.
◦ Provide monthly performance reports with recommendations for growth.
◦ Forecast demand and adjust pricing / availability to maximize space utilization.
Job Requirements
Bachelor’s degree in Hospitality, Event Management, or Business Administration or equivalent experience (preferred).3–5 years of experience in private event sales and coordination (brewery / hospitality / venue experience preferred).Strong sales and client relationship management skills.Demonstrated experience managing event budgets and profitability.Leadership skills with experience managing staff or contractors.Flexibility to work evenings, weekends, and event days.Familiarity with event contracts, permits, and venue compliance standards.———————————————————————————
B. ESSENTIAL FUNCTIONS :
Passion for Craft beer – passion for customer service!Be responsible for beer knowledge for customers looking to book events with usAttend Manager meetings weekly.Maintain detailed documents for each eventBook and oversee all private events hosted at the breweryCommunicate with the warehouse manager for all event needs and set upsCollaborate on updating Event procedure guidelinesWork with Food Truck Coordinator as needed for eventsManage company private event calendar (whse / taproom) to ensure seamless event executionProvide input on deciding hours for event spaceWork with Director of marketing to create marketing communications to generate more usage of the event spaceAssist Sales Department with planning and overseeing distributor / account visitsEnsure compliance with state and local regulatory requirementsMaintain and analyze event budget and revenue spreadsheet,Assist with larger in-house events ie.. Wonktoberfest, She-Shines, Holiday Market, Ugly SweaterAssist as needed with tasting room decorations seasonallyMaintain positive behaviorMaintain NEBCo’s “open door policy”Maintain / Clean Event Cooler as neededMaintain / Clean Warehouse after all eventsMaintain order list weekly for any supplies needed for eventsCollaborate with Warehouse manager on room set upsCollaborate with brewers on beer descriptions, quality assurance, keg needs for each eventBe the point of contact for the brewery on weekends / evenings for events bookedC. ADDITIONAL FUNCTIONS OR RESPONSIBILITIES :
Develop and build strong relationships with brewery and warehouse personnel including management.Submit all ideas for bettering the operations to maximize efficiencyD. PERFORMANCE STANDARDS :
Maintain positive attitude and communicate well with all departments in the brewerySubmit paperwork in a timely fashion :event recap : due end of business day each Monday following events on the weekend.Complete all tasks in a professional manner within established time frames.Ensure 100% follow-up.E . COMMUNICATION RESPONSIBILITY :
Position analyzes and documents situations, suggests solutions and then consults with supervisor for final decision.Communicates positive or negative feedback regarding events in a timely mannerActively listens and remains open to suggestionsUnderstands when direct 1 : 1 communication is needed vs email / text exchangesProvides clear and timely written communicationCommunicates effectively within the breweryResponds to all voicemails & emails within 24 business hoursF. BEHAVIOR
Is an ambassador for the breweryExhibits flexibility and is adaptable to change.Approachable by allOpenly accepts duties as requestedDemonstrates customer service consistent with NEBCO standardsAccessible within and outside of scheduled work hoursDisplays a positive attitude when dealing with daily activities and challenging issuesG. TEAM WORK
Takes and shares responsibilityWorks collaboratively with all team membersOffers to assist and support other team membersDisplays NEBCO core values