IT Services Analyst

Overview

The IT Services Analyst delivers outstanding end-user technology support and helps keep our workplace technology running smoothly. You'll resolve incidents and service requests, support Windows and mobile platforms, and collaborate with peers to improve processes, documentation, and overall customer experience. Scope and compensation will be commensurate with experience—from handling frontline ticket triage to independently owning advanced endpoint, identity, and deployment work.

Minimum Qualifications

• Associate's degree in Computer Science or Business Information Systems or similar educational program Required
• Minimum of 2-3 years of hands-on experience working in an end-user desktop support role or computer operations environment required.
• A+ Certification Preferred

Job Duties and Responsibilities

Preferred Experience

Physical Demands and Work Environment

Benefits

Equal Opportunity Employer

PowerSecure is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis protected by law. This position is not open to third parties

This position is not open to third-party recruiters.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Operating Company : PowerSecure

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