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Shift Lead - Northern
Shift Lead - NorthernSuper Star Car Wash • Phoenix, AZ, US
Shift Lead - Northern

Shift Lead - Northern

Super Star Car Wash • Phoenix, AZ, US
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Manager In Training

Join the Super Star Car Wash team and embark on an exciting career where every effort is recognized, and every day brings new opportunities! If you're ready to shine, we want you on our team! Let's make your career sparkle!

The pay rate for the successful candidate will depend on relevant experience & geographic location.

Position Summary

Super Star Car Wash is looking for driven, dynamic leaders with management experience and a passion for inspiring teams! Our Manager in Training program is designed to provide hands-on experience in every aspect of car wash operations, equipping you with the skills to step confidently into an Assistant Manager or General Manager role.

From day one, you'll immerse yourself in our operations, learning the business from the ground up. As you progress, you'll take on increasing responsibility, mastering day-to-day management and driving the overall success and profitability of a Super Star Car Wash location.

This is more than just a jobit's a career path where leadership, growth, and innovation are at the forefront. If you're ready to take the next step in your leadership journey, we want to hear from you!

P.S. You will need to like working outdoors, as this role involves spending the majority of the time outside.

Essential Duties / Tasks / Responsibilities

Operations & Compliance

  • Execute opening and closing duties following designated procedures.
  • Ensure compliance with all local, state, and federal laws, rules, regulations, and company policies.
  • Manage and coach team to drive company initiatives and exceed KPIs.
  • Monitor and manage Quality Control factors, including customer experience, product & service standards, scheduling, and labor cost control based on historical performance and seasonality.
  • Ensure a safe environment for employees and customers by enforcing safety procedures.
  • Identify and report safety or maintenance issues to management.
  • Provide friendly, professional service to exceed customer expectations.
  • Handle vehicles with extreme care to ensure customer satisfaction and trust.
  • Maintain a clean and organized property at all times.
  • Perform location cleanliness tasks such as sweeping, replenishing supplies, mopping, cleaning, and minor landscaping work as directed by leadership.
  • Facilitate and assess damage claims.

Leadership & Team Development

  • Learn and implement the company's coaching and training model.
  • Communicate effectively with employees, customers, peers, and management at all levels.
  • Motivate employees to perform job tasks efficiently and effectively.
  • Support company initiatives, including marketing, promotions, sales, customer service, and talent management efforts.
  • Additional Responsibilities

  • Contribute to team success by completing related tasks as needed.
  • Perform other duties as assigned by management.
  • What We're Looking For

    Education & Experience

  • High school diploma or GED equivalent
  • Must be at least 18 years of age
  • 2+ years of supervisory experience leading teams
  • Ability to transfer to other locations within the designated district
  • Adaptability : Thrive in a fast-paced, outdoor environment
  • Communication : Excellent verbal and interpersonal skills
  • Flexibility : Willingness to work outside and adapt to various weather conditions
  • Schedule : Ability to work a schedule that may vary based on business needs, full-time schedule to include days, evenings, weekends and holidays
  • Work Environment

  • Outdoor and Indoor Settings : Primarily work outdoors
  • Weather Conditions : Exposure to heat, cold, rain, and wind
  • Noise Levels : Moderate to high noise levels from equipment and vehicles
  • Team Collaboration : Frequent interaction and collaboration with colleagues and customers
  • Fast-Paced : High pace, especially during peak hours
  • Customer Interaction : Regular engagement with customers
  • Physical Activity

  • Prolonged periods of standing and walking
  • Manual tasks and operating equipment
  • Stamina and endurance throughout the shift
  • Why Super Star Car Wash

    Super Star Car Wash isn't just a place to get your car washed. It's where you leave your messes and stresses behind. With over 100 locations across AZ, CA, CO, and TX, we're your ultimate sidekick for top-notch car wash services that truly shine.

    Since the start, we've focused on reliability, unlimited car washes, and treating our customers like VIPs. This dedication has led to super growth and welcoming more Super Star team members. We are innovative with the latest car wash tech and eco-friendly practices, while giving back to our communities through partnerships, fundraising, and charity work.

    Join us for clean cars and personal growth!

    What We Provide

  • Excellent Medical / Dental / Vision for full-time employees after waiting period
  • STD, LTD and Life Insurance Options
  • 401(k) eligibility is granted if you are 18 or older and have completed 2 months of service
  • Free weekly car washes
  • Tuition reimbursement (full-time employees)
  • Referral Program with $150 payout
  • Notice to Applicants

    Super Star Car Wash is strongly committed to a philosophy of equal opportunity and fully complies with equal employment laws, ordinances and regulations for all applicants and employees. We will make reasonable accommodations to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to jobs@sscwaz.com and let us know the nature of your request and your contact information.

    Notice to CA Applicants

    Super Star Car Wash is strongly committed to a philosophy of equal opportunity and fully complies with equal employment laws, ordinances and regulations for all applicants and employees.

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