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Sales Coordinator / Administrative Assistant

Sales Coordinator / Administrative Assistant

Chaves Heating & Air Conditioning, Inc.Hudson, Massachusetts, United States
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Responsibilities :

  • Answer customer inquiries for Sales and Service Departments.
  • Scheduling of Service appointments and Sales Consultations.
  • Maintain customer database.
  • Timely submission of warranty claims to vendors.
  • Process permit applications with local municipalities for installation jobs.
  • Prepare maintenance contract billing for Accounting department.
  • Clear, concise communication with department managers, employees and customers.
  • Working within the CRM system daily (Service Titan).
  • Companywide administrative support as needed using a variety of computer applications and organizational skills.

Qualifications :

  • Customer service experience.
  • Experience with Microsoft Office applications with an emphasis on Excel.
  • CRM information system experience a plus.
  • Must have excellent communication and problem solving skills.
  • Well organized with strong attention to detail.
  • Ability to work independently and as a team member.

    • Benefits :

  • Generous PTO Policy.
  • 9 Paid holidays and 2 discretionary floating holidays per year.
  • Medical Plan with 60% Employer contribution for EE and Family.
  • 401K plan with 4% company match.
  • Dental Reimbursement.
  • Employer paid Life and LTD.

    • Family owned and operated for 40 years!

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    Sales Assistant • Hudson, Massachusetts, United States

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