B&H Photo builds many custom applications for its internal teams to effectively execute upon their responsibilities. A business analyst is a unique creative role that helps translate the requirements for the business teams to effectively build technology solutions.
Business Analyst Job Responsibilities :
- Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users.
- Collaborates with project sponsors to determine project scope and vision. Works on prioritizing requirements and creating MVP solutions that can bring maximum value with minimal effort.
- Utilizes their creative abilities to put together wireframes and mockups to solve for business challenges using technology solutions.
- Creates process models, specifications, diagrams, and charts to provide direction to developers and / or the project team.
- Clearly identifies project stakeholders and conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
- Works with stakeholders and project team to create prioritize collected requirements.
- Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
- Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.
- Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
- Participates in the selection of any requirements documentation software solutions that the organization may opt to use.
- Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
- Develops and utilizes standard templates to accurately and concisely write requirements specifications.
- Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers / project team.
- Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
- Assists with the interpretation of customer requirements into feasible options and communicating these back to the business stakeholders.
- Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
- Communicates changes, enhancements, and modifications of business requirements verbally or through written documentation to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
Qualifications / Skills :
Strong customer service orientationExcellent analytical, mathematical, and creative problem-solving skillsExcellent listening, interpersonal, written, and oral communication skillsExcellent process oriented mindset to build out new workflowsExcellent documentation and wireframing skills.Logical and efficient, with keen attention to detailHighly self-motivated and directedAbility to effectively prioritize and execute tasks while under pressureExperience working in a team-oriented, collaborative environmentEducation, Experience, and Licensing Requirements :
College diploma or university degree in the field of business administration, finance, or information systemsThree to five years related work experienceProven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology developmentDemonstrated project management skills and project management software skills, including planning, organizing, and managing resourcesWorking knowledge of Windows office systemsExcellent understanding of the organizations goals and objectivesMust have Skills / Experience :
Retail background and understanding of the supply chain process.Experience gathering business, functional and integration requirements for custom applications, vendor packaged applications (ERP, CRM etc.) including SaaS based applications.Experience writing requirements in User Stories format / exposure to iterative / agile methodologies.