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Concierge

Concierge

HomeOwners Advantage LLCAtlanta, GA, US
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Job Description

Job Description

Management Responsibility (if any)

Direct Reports : None.

Indirect Reports : None

Duties and Responsibilities

  • Operation / Service coordination, including but not limited to :

Provide operational excellence in the monitoring of all access control and life / safety systems.

  • Control the lobby and amenity areas.
  • Coordinate deliveries and move in / out including but not limited to installing and removing elevator pads and floor mats.
  • Proactive in the delivery of resident information and services
  • Build / fortify relations with customers / residents.
  • Provide services either directly or through recommended 3rd parties :

    • Notary

  • Reservations (restaurant, hotel, car)
  • Package management
  • Pet services
  • Car detailing
  • Tickets to events
  • Assistance
  • Ensure employee compliance with company policies across all sites.
  • Brand Management

    • Provide excellent customer service and operate under the highest standard of professionalism.

  • Deliver on “Life Simplified” concept.
  • High interpersonal skills and appearance.
  • Serve as a resource to Property Management by :

    • Understanding property needs.

  • Be able to explain building amenities and life safety procedures.
  • Be able to carry out each property’s objective.

    • Knowledge and Skills

  • Punctual
  • Reliable
  • Friendly
  • Professional
  • Excellent written / oral communication.
  • Excellent problem-solving skills and organization skills.
  • Good judgment.
  • Early morning, evening and overnight shifts may be required.
  • Ability to multi-task.
  • Ability to manage time around multiple demands, of varying priority, from different sources.
  • Proficiency in Microsoft office and internet use

    • $13 per hour up to $17 per hour depending on :

    Industry certifications

  • Years of relevant experience
  • Education level (BA, BS, MS from an accredited college)
  • Certifications
  • Complexity of client site
  • Skillset
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    Concierge • Atlanta, GA, US