Test Center Administrator

Job Description

Job Description

We are looking for a Test Center Administrator to join our team in Columbia, South Carolina. In this contract position, you will play a critical role in ensuring the smooth operation of the test center while maintaining a focused and secure environment. This role requires excellent organizational skills and the ability to enforce testing protocols with a keen eye for detail.

Responsibilities :

• Verify the identity of test takers by checking official identification documents.
• Serve as the first point of contact by welcoming and registering test takers in an attentive manner.
• Conduct thorough walkthroughs of the testing area to monitor compliance with rules and prevent misconduct.
• Observe test takers to ensure adherence to testing policies and address any irregularities.
• Generate detailed reports documenting testing activities and incidents.
• Maintain the cleanliness and organization of the test center to ensure a well-maintained environment.
• Uphold all dress code standards and represent the organization appropriately.
• Provide assistance with clerical tasks such as correspondence and scheduling.
• Utilize Microsoft Office Suite tools to manage administrative duties effectively.
• Deliver exceptional customer service to test takers and staff.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and other related tools.
• Strong organizational and clerical skills to manage daily operations efficiently.
• Ability to walk and monitor the testing area for extended periods.
• Excellent communication skills for interacting with test takers and staff.
• Experience in customer service with a detail-oriented approach.
• Attention to detail and high ethical standards to ensure compliance with testing protocols.
• Knowledge of billing functions and office-related tasks is preferred.
• Adherence to business casual dress code, including avoiding sleeveless tops, tennis shoes, and latex materials.