Community Manager
The Community Manager plays a key leadership role in overseeing the operations, growth, and overall success of a residential community. This position is responsible for managing day-to-day operations, leading staff, supporting residents, and ensuring compliance with housing regulations.
Responsibilities :
- Drive community performance by managing occupancy, rent collection, property maintenance, and resident relations.
- Conduct regular property inspections to ensure compliance with policies on parking, curb appeal, pets, and maintenance.
- Oversee rent collection and manage delinquent accounts.
- Hire, train, and manage performance of Assistant Community Managers and Maintenance Technicians.
- Develop and monitor budgets for labor and operations, ensuring adherence to financial targets.
- Enforce policies, rules, and procedures for residents, visitors, vendors, and staff.
- Lead sales and marketing activities including home listings, promotional materials, lead follow-up, and sales documentation.
- Manage new home inventory, including setup, inspections, utilities, and title until sale completion.
Qualifications :
High school diploma required; college degree preferred.Minimum 3 years of management experience in property management, retail, or hospitality.Strong leadership and delegation skills.Experience in budgeting, financial management, and analysis.Proficiency in office software; experience with rent / property management software preferred.Knowledge of fair housing laws and property management regulations.Bilingual in English / Spanish preferred.Supervisory Responsibilities :
Directly manages Maintenance Technicians and Assistant Community Managers.Key Competencies :
Builds positive relationships with employees and residents through respect, empathy, and responsiveness.Demonstrates integrity, accountability, and compliance with policies and regulations.Encourages collaboration, innovation, and continuous improvement.Provides clear vision, expectations, and feedback to staff.Achieves results through goal setting, follow-through, and accountability.Additional Information :
Exempt position.Salary with variable compensation.Requires occasional lifting (up to 20 lbs.) and outdoor work in varying weather conditions.Safety-sensitive role.Equal opportunity employer; employment contingent on background check and pre-employment screening.