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Engineering Manager
Engineering ManagerCharlie Health • New York, NY, US
Engineering Manager

Engineering Manager

Charlie Health • New York, NY, US
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Job Description

Job Description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

About the Role

The Engineering Manager leads the Clinical Core team and owns the core clinical workflows, including AI documentation tools, used by our care teams every day. This team is at the heart of how Charlie Health delivers care, meaning your work will directly shape the experience of thousands of clients and clinicians. The role combines delivery, process, and talent management with technical decision-making, balancing the reliability of our systems with building new features that enable the best possible care.

We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

  • Lead and manage the Clinical Core engineering team, driving delivery and continuous improvement of team processes
  • Own and ensure reliability of core clinical workflows, including AI-powered documentation assistance used by care teams
  • Partner with Product to define priorities and deliver new features that enable the highest quality of care
  • Provide technical leadership, making key architectural and implementation decisions
  • Develop, coach, and support the growth of engineers on the team
  • Attract and retain top engineering talent, building a high-performing and collaborative team
  • Foster a culture of ownership, accountability, and collaboration
  • Drive quarterly planning in partnership with Product and other stakeholders

Requirements

  • 8+ years of professional experience developing user-facing web or mobile applications that deliver meaningful business value
  • 2+ years of people management experience in software engineering
  • Bachelor's degree in Computer Science, Computer Engineering, or related field
  • Expertise and hands-on production experience with an application programming language, preferably Python
  • Strong ability to manage ambiguity and break down complex problems into clear, iterative solutions
  • Demonstrated experience owning meaningful scope within an application engineering team, including making or contributing to critical technical tradeoff decisions with cross-team impact
  • Please note : candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days / week
  • Benefits

    Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.The total target base compensation for this role will be between $200,000 and $248,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $220,000 and $273,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #

    #LI-HYBRID

    Our Values

  • Connection : Care deeply & inspire hope.
  • Congruence : Stay curious & heed the evidence.
  • Commitment : Act with urgency & don't give up.
  • Please do not call our public clinical admissions line in regard to this or any other job posting.

    Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page : https : / / www.charliehealth.com / careers / current -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

    Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

    At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

    Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

    By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

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    Engineering Manager • New York, NY, US

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