Recovery Coach Supervisor

Location : Norfolk, NE

Employment Type : Full-Time (Minimum 40 hours per week, including evenings / weekends as needed)

Take the next step in your career and join a team that is Grounded in Hope, Shows Up with Generosity, Checks the Ego, and Embraces Diversity.

Position Summary :

The Overnight Recovery Coach Shift Supervisor will oversee the operations and staff of the overnight shift while serving as the on-call supervisor during overnight hours. This role ensures continuity of care, supports team members, and maintains program standards in alignment with our mission and values.

Recovery Coach Responsibilities :

• Provide medication administration and ensure certification as a Medication Aide.
• Assist in the orientation of new residents and facilitate resident transitions (admissions / discharges).
• Serve as a role model for Recovery Coaches, volunteers, and interns.
• Coordinate health and safety drills and maintain knowledge of all safety protocols and equipment.
• Facilitate groups and document resident behaviors.
• Provide transportation for residents as needed.

Supervisory Responsibilities :

Lead with a positive, team-oriented approach that empowers and motivates Recovery Coaches.

Supervise approximately 20 Recovery Coaches across residential programs, including onboarding, training, and professional development.

Conduct staff evaluations biannually, incorporating feedback from coworkers and residents.

Plan and attend shifts across all schedules to provide hands-on training and support.

Be available by phone for scheduling issues and shift coverage unless on approved time off.

Administrative Responsibilities :

Complete necessary documentation and internal chart audits.

Compile and distribute reports as assigned.

House Responsibilities :

Oversee facility maintenance and cleanliness to meet NDHHS standards.

Enforce house rules and ensure the safety and well-being of residents and staff.

Qualifications :

Preferred : Bachelor's Degree in Psychology, Social Work, Counseling, or a related field.

Experience : Minimum of three years in behavioral health; supervisory experience preferred.

Familiarity with trauma-informed care and CARF Accreditation standards.

Strong written, verbal, and computer skills; experience with electronic health records is a plus.

Current, valid driver's license and clean driving record.

Certified in First Aid, CPR, and as a Medication Aide (or willingness to obtain certifications during probation).

Ability to maintain confidentiality and adhere to 42-CFR and HIPAA regulations.

Proven problem-solving and stress management skills.

A non-judgmental, supportive attitude toward persons served.

Why Join Us?

Opportunity to make a meaningful impact in the lives of individuals in recovery.

Collaborative and supportive work environment.

Competitive salary and benefits package.

Commitment to professional development and growth.

Probationary Period : 6 months

Job Type : Full-time

Pay : $40,000.00 - $53,000.00 per year

Benefits :

401(k)

Dental insurance

Flexible schedule

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

All salaries are calculated with our wage matrix using : years of experience, education, and other credentials. We utilize a wage matrix to provide a systematic and fair approach to salary determination, promoting transparency and reduces salary disparities for current and future team members.