Call Center Rep - Event

At Leaf Home people are at the heart of everything

we do, and we’ve crafted a team of the very best to ensure we make

a difference. We are the largest home services company in North

America with four different business units with award-winning

product offerings.  Our Inside Sales

Representatives are the foundation of our winning team. Read more

below to find out why Leaf wants to be YOUR

company.

What’s in

it for you?

No Cold

Calling –All leads the customer has asked US to contact

THEM!

No Experience Necessary – desire to

win every day is required!

Weekly Performance

Focused Pay – base hourly rate + unlimited incentive based on

daily, weekly, monthly goals… top agents make $30+ per

hou r…we win together, the better we do, the more you

make

Free Benefits – Heath, Dental, and

Vision are FREE for employees! Our company paid plans also offer

low co-pays and low deductible too! Gym reimbursement is also

included!

Meals – No such thing as a free

lunch…almost…we provide fresh meal delivery at under $5 per

meal

Casual Dress – Be comfortable while

taking with potential customers

Training &

Advancement – All of your training is paid and Growth equals

more opportunity for all employees – our leadership team is

developed from

within!

Position

Summary :  Agents are responsible for

speaking with potential customers regarding their product needs and

scheduling the customer for a sales consultation. Customer leads

are generated through multiple lead generation channels including,

but not limited to, event marketing, digital ads, radio, and

television.

Essential Duties and

Responsibilities :

Focus efforts on maximizing lead conversion

from initial contact to set appointment

Use

learnings from comprehensive training program to successfully set

customer leads

Initiate outbound calls for

digital advertisement sales leads

generated

Answer inbound calls received through

multiple lead generation channels in a prompt and professional

fashion

Serve as initial point of contact for

potential customer via phone and email

Review

information provided by customer to confirm accuracy, determine

availability for in-home sales

consultation

Overcome objections from potential

customer regarding scheduling, cost, etc. to schedule sales

consultation as soon as possible

Document and

update customer interaction within customer relationship management

(CRM) system

Promote teamwork through

consistency, reliability and group

cohesiveness

Experience and Minimum

Qualifications : High

School Diploma or equivalent

Ability to learn

sales systems and processes for inside sales

center

Ability to juggle various work

activities

Ability to thrive in a fast-paced,

high-energy, team-oriented

Apply active

listening skills through the ability to comprehend information

presented and respond

thoughtfully.

Detail-oriented and can focus on

the task at hand,

Excellent verbal and written

communication skills are required for communicating with internal

and external parties

Holding oneself

responsible and being self-driven in accomplishing business goals,

adhering to policies and being responsible for one’s own actions,

performance, and decision

Proficiency using

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project,

and / or Access)

Must be legally authorized to

work in country of employment without sponsorship for employment

visa status (e.g., H1B status)

Leaf Home Core

Values

Our vision is to continue

to be the leading innovator of direct-to-consumer home safety and

improvement solutions.  TNT

• Today, Not Tomorrow. By being cognizant of

the present, attacking problems, and presenting ground-breaking

solutions today, our team strives toward a better

tomorrow.

Diversity and Inclusion

Statement

Leaf Home is committed

to creating a diverse environment and is proud to be an equal

opportunity employer. We strive to create an environment that

embraces differences and fosters inclusion.

Equal Opportunity

Statement

Leaf Home will recruit,

hire, train, and promote persons in all job titles without regard

to race, color, ancestry, national origin, gender identity or

expression, sexual orientation, marital status, religion, age,

results of genetic testing, veteran status, or physical / mental

disability (except where the disability prevents the individual

from being able to perform the essential functions of the job and

cannot be reasonably accommodated in full compliance with the

law).