Veterinary Receptionist

Description

Vernon Woods Animal Hospital | Just minutes from Atlanta

Are you passionate about pets and people? Do you love working in a fast-paced environment where every day makes a difference? Vernon Woods Animal Hospital is looking for a friendly, organized, and compassionate Full-Time Veterinary Receptionist to join our team in Sandy Springs, Georgia !

We’ve been a trusted name in veterinary care for over 40 years. As a family-owned, full-service animal hospital, we provide high-quality medical, surgical, diagnostic, and wellness services to dogs, cats, and small mammals. Our team is dedicated, skilled, and deeply committed to providing outstanding care—not just for pets, but for the clients who love them.

At Vernon Woods Animal Hospital, we believe our front desk team sets the tone for each visit. As a veterinary client service representative , you’ll play a vital role in making every pet owner feel welcome, informed, and supported.

You’ll be more than a receptionist—you’ll be a key connection between clients and the medical team, helping us deliver exceptional experiences from start to finish.

🐾 What You'll Be Doing :

• Greet clients and pets warmly in person and over the phone
• Answer phones, triage calls, schedule appointments, and manage reminders
• Check clients in and out efficiently while ensuring all necessary paperwork is completed
• Process payments, prepare invoices, and manage financial transactions
• Communicate effectively with clients regarding appointment details, services, and follow-up care
• Maintain accurate and up-to-date medical records and patient files
• Assist with inventory management and product orders for the front desk
• Support the veterinary team with administrative tasks as needed
• Keep the front desk and lobby clean, organized, and welcoming
• Demonstrate empathy and professionalism during emotionally sensitive situations (e.g., euthanasia, emergencies)

👀 What We’re Looking For :

We’re seeking a dedicated and client-focused individual who :

💼 What We Offer :

Full-time, consistent schedule : An Average of 33-35 hours weekly is guaranteed, with weekends scheduled on rotation.

Competitive pay , based on experience

Paid time off and paid holidays

Continuing education (CE) fund + opportunities for training & growth

Employee discounts on veterinary services and products

Innovetive Petcare owns and operates veterinary practices across the country. Our clinics benefit from our tools, resources, and a dedicated support team to help veterinary practices prosper and grow. We run a successful business so our veterinarians can focus on providing exceptional patient care. We want our veterinarians and staff to enjoy a better work-life balance, a strong, supportive community, and ongoing training and career development.

At Innovetive Petcare, it all begins with an unparalleled team. From the veterinarians, veterinary technicians, practice managers, and administrative staff at our clinics to the driven support team in our home office, our team is passionate about pet health. We are a culture-first company, working to redefine the veterinary lifestyle to allow professionals to advance through their veterinary medicine careers without burning out. We don’t just talk about it; we live it!

Equal Opportunity Employer Policy

Innovetive Petcare is an Equal Opportunity Employer and a member of E-Verify.  We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.