Branch Manager
At Briggs Industrial Solutions, our team members and our culture are just as important to the company as serving our customers. We believe our team members are the key to our success and we pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity, and respect. We are an ESOP-owned company with a customer-first focus. We realize the decisions we make about investments and operating practices ultimately affect the lives of our co-workers, families, and business partners. And like those who went before us, every one of us takes that responsibility seriously. Businesses : Briggs Equipment, Briggs Earth & Ag, Briggs Truck & Rail, Briggs Warehouse Solutions. Mission Statement : Keep business moving by being proactive, accessible, knowledgeable, and above all else safe. Value Proposition : We are an ESOP-owned company with a customer-first focus. Our solutions experts help keep your business moving by being proactive, accessible, knowledgeable, and safe. Values : Balance, Respect, Integrity, Growth, Grit, Safety. Competitive benefits : 401(k), Educational Assistance, Employee Assistance Program (EAP), Employee Stock Ownership Program (ESOP), Hands On and Virtual Training, Paid Holidays, Paid Time Off. Simply stated, Briggs team members strive to do the right thing by exceeding the expectations of each other, our customers, and our community.
Position Purpose
The Branch Manager facilitates and drives the branch operations and sales, to include managing the financial business plan; overseeing all talent development, training, presentation, and facility maintenance; ensuring all Briggs Industrial Solutions standards are adhered to and executed consistently with company direction.
Principal Responsibilities and Duties
- Maintains daily involvement within the branch departments to facilitate their collaboration : sales, service, parts, and rental
- Achieves financial objectives by driving the performance of financial operational plans and budgets.
- Continuously assesses talent at all levels within the branch and provides specific ongoing coaching, training, and feedback to develop the best talent in the industry.
- Recruits, interviews, and takes ownership of all hiring decisions to ensure only top diversified talent is on-boarded into the Company.
- Promotes positive employee relations including fostering high team morale, upholding operational standards, and execution of the performance management process.
- Leads and facilitates weekly team meetings to ensure effective communication and motivation at all levels of the organization.
- Builds and strengthens relationships with customers to ensure the Company is promoting the best value and quality from that relationship.
- Approves weekly schedules to ensure location is on target with business plan.
- Partners with General Manager, Shared Services, and subject matter experts to develop and execute a sound and obtainable business plan.
- Manages and coordinates all requests and communication received from branches or Corporate.
- Performs other related duties as assigned.
Minimum Qualifications
Basic Knowledge & Competencies :
Excellent customer service, time management, and multi-tasking skillsOutstanding leadership and people development skillsStrong financial acumen, including cognitive skills, problem analysis, decision-making, and quantitative analysisExcellent verbal and written communication skillsAbility to assess customer patterns and adjust labor and branch focus accordinglyProficient in Microsoft Office tools, including Word, PowerPoint, Outlook, and ExcelWorking knowledge of transportation equipment industry, current market trends, and regulations.Previous Experience / Education :
Bachelor's Degree or equivalent experience required5+ years' experience in roles with increasing responsibility2+ years' experience in leading othersExperience in revenue generation to include the ability to analyze income statements and take appropriate actionExperience in transportation and mobility equipment sector preferredPhysical Requirements
Standing, walking, lifting, twisting, and bending on a frequent basisAbility to lift up to 40 pounds