Job Title : Network Engineer 4
Location : Lake Buena Vista, United States
Travel : 25%
Job Description :
DNAC / Cisco Catalyst Center Engineer
The Wireless & Dnac Engineer is the top-level support for a complex global network Capgemini is supporting. Focus area of this position is primarily on Wireless infrastructure. The responsibilities of this position often exist in engineering or architecture teams. This position will partner with those teams to ensure seamless integration into the production environment and the support structure. This function will be engaged at times to participate in incidents that have exceeded the ability of Tier 2 to resolve. The scope of this position spans the data network, wireless devices and numerous applications. A strong understanding of monitoring tools and techniques is required.
Experience
- Experience with data center technologies such as Cisco HSRP, Cisco VRF Lite, Cisco VPC, Cisco LACP, Cisco Fabric Path, Cisco GSS, Cisco CSS, Citrix NetScaler, Juniper VRRP, Juniper VLANs & Trunking, Juniper Layer 3 RVIs, Juniper Virtual Chassis, F5 LTM, F5 GTM, Netscout, Zone Security
- Background in Cisco Nexus technologies including Cisco Nexus FEX, Cisco Nexus 5K & Cisco Nexus 7K
- WAN experience including BGP, IS-IS, Logical Overlay, IOS-XR, MPLS VPN, Multicast, Riverbed WAN accelerators, Cisco IOS XR based systems
- Experience supporting carrier circuits and related termination equipment including E1 / T1 / DS3 / GIG E, 10 GIG E
Key Responsibilities
Must have excellent communication skills including written, oral and presentationServe as the intake arm to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and / or orientation to effectively provide supportContinually improve on skill sets and learn new technologiesParticipate in problem management processes that have engineering or architectural elementsResolve operational issues escalated from ACC Tier 2 and ensure documentation and training occurs to ensure Tier 2 resolution on the next occurrenceMentor Tier 2 staff on event handling & responseDemonstrate a dedication to seeing work delivered accurately and within SLA timeframesWorks closely with teammates to ensure procedures and escalation processes are followed & communication occursRoutinely engage with and forge solid working relationships with the internal and client-based Engineering & Architecture teamsPrimary Responsibilities
Expert level experience with routing and switching via DNAC / Cisco Catalyst Center.Assure operational readiness for new projects and devices being added to the networkExtensive support of routing protocols / technologies such EIGRP, OSPF, ISIS, Logical Overlay, Spanning TreeSupport of Wireless infrastructure including Aruba Airwave, Aruba Controller, Aruba 7200 Mobility, Aruba Activate, Clearpass, Aruba ap's Rap3 / Rap155 / 303H / 203R / 225 / 205HCisco DNAC,Cisco 9800, Cisco 8510 Cisco 5508, Cisco 2504 Cisco Prime, Cisco AP's 3802I / 1131 / 1242, 3602 / 3702I, etc , 802.11 a / g / n / acExecute and analyze packet captures using Netscout NGenius, Wireshark and other related technologiesIdentify, recommend and implement changes to documentation standardsRoutinely mentor junior staff in areas of process, technology, execution and other areasServe as extensions of the leadership team as directed for workload management and routine guidancePartner with the NMS tools team to develop new monitoring techniques and refine existingPerform or participate in complex maintenance or deployment activitiesCreate or modify documentation in response to new events and learning'sRoutinely provide constructive feedback for improvement opportunitiesAssist management with determining suitable training and areas of technical need within the teamAssist with remediating major impacting service interruptions as requiredSecondary Responsibilities
The resources comprising the function will be focused on their given area of expertise but will also be involved with other areas of responsibility as they will have relevance to primary focus areas. Subject matter expert level experience in these areas is not conditional for employment consideration but will be a key differentiator in evaluating candidates. A desire to learn new technologies is required and will be a key criterion for continued success in the role.
Education / Experience
Required Skills
Experience with Network and / or application Architecture & Engineering with expert level knowledgeThree or more of the following certifications strongly preferred CCNP-X, ACSP, ACMP, RCSPSolid expertise in Cisco 8510, Cisco 5508, Aruba Airwave, Aruba Controller, Cisco Prime, Cisco 1131 / 1242, Cisco 3602 / 3702, 802.11 a / g / n / ac, Evertz Mux and Cisco DWDM technologyExpert level knowledge of the OSI model and TCP / IP Protocol SuiteAdvanced to expert knowledge of TCP / IP network routing and switchingExpert knowledge of packet capture methodologies, tools and analysisStrong understanding of application communication methodologies10+ years or more combined experience in operational and engineering rolesHigh level of confidence and competence communicating on bridgesWork Environment
Ability to communicate and work well with othersSchedule flexibility to support the demands of the positionAble to participate in an on-call rotationWilling and able to work at the client siteEEO Statement
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity / expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
Accommodations
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
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