Mobile Service Technician

Job Title : Mobile Service Technician

Location : Kansas City, KS

Job Type : Full Time, Hourly, Non-Exempt

Department : Service

Supervisor : Service Manager

Job Overview :

The Mobile Service Technician is responsible for providing on-site maintenance and repair services for heavy-duty trucks and trailers. This role requires a self-motivated, safety-conscious individual who can work independently while delivering professional and timely service to our customers in the field. The Mobile Technician acts as a brand ambassador, ensuring customer satisfaction by providing expert diagnostics, repairs, and preventative maintenance.

Key Responsibilities :

• Diagnose and perform repairs on a variety of systems including engines, transmissions, brakes, HVAC, electrical, and aftertreatment systems (DEF / DPF).
• Operate a fully equipped service truck and travel to customer sites to complete service calls, emergency repairs, and scheduled maintenance.
• Communicate clearly with customers regarding needed repairs, estimated time of completion, and maintenance recommendations.
• Accurately complete all required documentation including service work orders, inspection reports, and parts requisitions.
• Maintain a clean, safe, and organized mobile service truck and adhere to all safety protocols and company policies.
• Use OEM diagnostic tools and software to troubleshoot issues and perform calibrations or software updates.
• Collaborate with the dealership's service and parts departments to coordinate parts availability and ensure efficient job completion.
• Uphold dealership core values. We Take Ownership, We Find Solutions, We Are Professional Team Players, We Do What We Say We Will, We Are Lifelong Learners.
• Participate in ongoing technical training and stay current with manufacturer updates, recalls, and service bulletins.

Qualifications :

High school diploma or equivalent; technical school or OEM certifications preferred.

Minimum 2 years of experience in diesel or heavy-duty truck repair (mobile service experience a plus).

Valid driver’s license with a clean driving record; CDL preferred or ability to obtain.

Proficiency in interpreting technical manuals, wiring diagrams, and diagnostic tools.

Strong problem-solving skills and the ability to work independently in the field.

Excellent communication and customer service skills.

Physical Requirements :

Ability to stand, walk, and move around for extended periods.

Ability to lift up to 75 lbs and work in various weather conditions.

Comfortable working in a shop environment with exposure to noise, dust, and varying temperatures.

Working Conditions :

This is a mobile field position. Technicians must be comfortable working outdoors in varying weather conditions and may be required to respond to emergency breakdowns.

Compensation and Benefits :

Competitive salary based on experience.

Health, dental, and vision insurance options.

Paid time of and holidays.

Retirement plan options.

Opportunities for career growth and professional development.

Geis Dealer Group is an Equal Opportunity Employer.

We make employment decisions based on merit and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected status under law.

Job Type : Full-time

Benefits :

401(k)

Dental insurance

Health insurance

Health savings account

Paid time off

Vision insurance

Work Location : On the road

About Geis Dealer Group :

OUR HISTORY Kansas City Peterbilt, now a part of the Geis Dealer Group, has a rich history dating back to its founding in 1975. Originally established as a local Peterbilt dealership in Kansas City, it was acquired by Leon Geis in 1986. Under the Geis family, the dealership expanded its services to include a variety of commercial vehicle solutions. In 2023, the company underwent a significant rebranding, transitioning from "Kansas City Peterbilt" to Geis Dealer Group, which now encompasses Peterbilt, Utility Trailer, PacLease, TRP Parts, Capacity Trucks, Clement Trailers, Extreme Trailers, and Trailstar Trailers. This strategic shift reflects the company’s commitment to providing broader and more integrated services to its customers. The rebranding allows the group to unify its offerings under one cohesive brand while retaining the trusted relationships and high standards of service it has cultivated over decades. Despite the name change, the company remains dedicated to living its core values. This transformation marks a new chapter for the business, aligning its growth and expansion with customer needs, while continuing to honor its legacy in Kansas City and beyond​. CAREERS At Geis Dealer Group, we believe that our success is driven by our dedicated team of professionals. We are always on the lookout for passionate individuals who are eager to contribute to a dynamic and supportive work environment. Whether you're interested in sales, service, parts, or administration, a career with us offers the opportunity to grow, learn, and make a real impact in the trucking industry. If you’re ready to take the next step in your career and be part of a company that values teamwork, innovation, and customer satisfaction, we invite you to explore our current openings and join us in driving excellence forward! Our Mission - Be the Dealer Group of choice in the trucking industry! Core Values We take ownership We do what we say we will We are professional team players We are lifelong learners We find solutions