Youth Coach

Job Description

Job Description

GENERAL SUMMARY : The Youth Coach is responsible for ensuring a positive customer experience. Youth

Coaches are responsible for delivering great member service, Private Training & achieving Supplement revenue. Youth

Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements.

This position requires a minimum of one day on the weekend on either Saturday, Sunday or a combination of both days.

ESSENTIAL DUTIES & RESPONSIBILITIES :

1. Sales Execution on Key Metrics

Sell and Conduct Private & Small Group Training with Youth Members.

Assist youth members and encourage member involvement in private training.

Ensure accurate administration of client programs, including dotFIT programs, supplement purchases,

measurement tracking and workout programs. Arrives on time, prepared and attentive for training appointments.

Assist in all revenue generating activities, including but not limited to : complimentary workouts, supplement

booths, body fat tables, seminars, workshops, etc.

Sell training sessions. Execute an effective prospecting strategy, conducting guest tours, and responsible for

completing sales of when needed through the Turn-Over process.

Responsible for achieving personal monthly revenue objectives set forth by the Company with regards to Private

Coaching and Supplements; Achieve all minimum standards set forth (sessions, PT and supplement sales)

Perform Starter Sessions and prospecting activities

Independently schedule and manage client appointments to ensure optimal time management and service delivery.

Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and

needs.

Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations

2. Member Experience

Focus on changing lives through Service, Science and Sales

Be a brand ambassador of UFC Gym and its Train Different philosophy

Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life

Conduct safe and effective private training sessions

Maintain the organization and neat presentation of the fitness floor and training spaces always

3. Miscellaneous

Adhere to meal and rest break periods and must clock in and out for all shift times

Follow all policies and procedures regarding payment transactions

Follow all guidelines in the UFC Gym Employee Handbook

Document daily workouts for liability (adherence to national certification standards)

Be knowledgeable of club facility and services

Adhere to agree upon schedule set forth by the Fitness Manager

Daily 1-1 Check-in Meeting with Fitness Manager and Bi-Monthly meetings

ORGANIZATION RELATIONSHIPS : The Youth Coach will report directly to the Fitness Manager. Duties

require interaction with all club members and team members.

REQUIRED QUALIFICATIONS :

1) Knowledge, skills & abilities :

Multi-year experience instructing and working with youth and youth programs.

Ability to guide and educate Youth and parents on all related programs and expectations.

In depth knowledge of Private Training techniques from assessment to program design.

Possess a working knowledge of the dotFIT program and software.

Must be able to adjust and operate all Fitness Equipment.

Knowledge of company policies, practices and procedures, including emergency and safety procedures.

Strong interpersonal and communication skills.

Able to generate, maintain and demonstrate a friendly, enthusiastic, and positive attitude.

Possess a strong customer service focus. Responds professionally to requests and inquiries from guests, members

and staff.

Understands and follow oral and written instructions.

Communicates clearly and concisely.

Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates

the ability to organize and prioritize multiple tasks.

Experience operating office equipment such as computers, calculators, fax and photocopiers.

Must be computer proficient with basic skills in Word and Excel.

Ability to work, setup and execute successful weekends

Extroverted / Self motivator / Customer service minded

Adhere to meal and rest break periods and must clock in and out for all shift times

2) Minimum certifications / educational level :

Current dotFIT certification

Current CPR / AED certification

Certification from organization recognized by UFC Gym

High school diploma or general education degree (GED)

4-year Degree in a related field recognized by UFC Gym (preferred)

Current USA Wrestling Copper Certified (for wrestling coaches)

3) Minimum experience :

Minimum of six months of related experience (preferred)

4) Physical Requirements :

While performing the duties of this job, the employee is regularly required to stand.

Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting &

prolonged standing and walking. Must be able to frequently lift and / or moves up to 45+ pounds.

This position description intends to describe the general nature and level of work being performed by people assigned to this job.

It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not

significant.