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Technical Project Manager

Technical Project Manager

LanceSoft, Inc.Atlanta, GA, United States
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Project Manager - Configuration & Asset Management

Duration : 5 months, start ASAP

Pay Rate : $70.00 / hr to $75.00 / hr on W2

US Atlanta based (hybrid). Generally Eastern Time working hours, with some early starts for European calls.

Job Description :

  • Lead stakeholders across the business to generate data to populate the ServiceNow system to support company separation, with a focus on CMDB
  • PM global audits / data transfer / data cleanup for MTO alongside the Config & Asset Management WG Lead.
  • Work with the Service Management team to ensure that data is uploaded into ServiceNow and is accessible for ITSM processes.
  • Perform basic data analysis as required to support the analysts.
  • Lead and support the data analysts to drive data improvements in the ServiceNow system.
  • Ensure that data clean up and audits are targeted with maximum efficiency, appropriately resourced and that delivery is driven and communicated.
  • Provide regular progress reporting as required

Skills / Experience Required

Essential :

  • Action driver with excellent organizational skills.
  • Clear communicator, able to express progress in multiple formats to suit different audiences.
  • Excellent stakeholder manager, able to engage the audit & config delivery teams as well customers of the data and other key stakeholders.
  • Analytical thinking & problem solving. Able to reframe challenges and find innovative solutions to problems.
  • Strong data modelling / data analysis understanding.
  • Understanding of challenges associated with large data updates.

    • Ideal Candidate for the position :

  • Experience of managing complex system data updates.
  • Knowledge of CMDB, APM and asset management databases and relevant challenges.
  • Understanding of ITIL and ITSM processes.
  • Experience of data modelling with CSDM in ServiceNow for a broadcast / media production organization.
  • Experience of managing asset audits.
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