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Internal Consulting Solutions - AVP

Internal Consulting Solutions - AVP

CitigroupNew York, NY, US
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Internal Consulting Solutions - AVP

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The AVP is a key role in Citi's internal consulting organization. The major roles of the internal consulting organization are to lead significant programs in partnership with Citi's functional and business unit leadership; to develop Citi's approaches and methods; to build change capabilities across Citi; and to engage Citi employees at all levels in transformational change.

The AVP will be a key member of the team, supporting specific Citi operating model and business process improvements projects and programs across the firm. Projects will vary in size, duration, and complexity; will have significant and measurable business value outcomes; and will be highly visible with executive-level sponsorship.

The AVP will report directly to a senior leader within the internal consulting organization but also to engagement manager(s) who lead the day-to-day of ongoing projects via a matrix management structure.

Responsibilities

  • Drive the analysis of complex sets of data and business processes with limited guidance
  • Independently think through and analyze solutions to problems and develop initial hypotheses, frameworks, and methodologies
  • Support all phases of projects and drive project execution and delivery
  • Own the initial preparation of communications for project sponsors and senior stakeholders regarding hypotheses, analyses, and project outcomes
  • Support creation of project communications to drive engagement of key stakeholders and adoption of recommendations and solutions
  • Work with colleagues to continuously develop re-usable intellectual capital and contribute relevant content to the team's knowledgebase
  • Show initiative in performing research and obtaining data

Qualifications

  • At least 4-6 years' experience in a major management consulting firm, or equivalent experience in a large financial services company
  • Strong written and verbal communications skills
  • Demonstrated experience creating, owning, and developing PowerPoint presentations and similar forms of communication
  • Advanced skills in MS Excel.
  • Experience analyzing processes

    • Transformation Project Competency Requirements

  • Preferred Competencies (some of the below) :
  • Hypothesis Generation
  • Analytical Framework Development
  • Agile Delivery
  • Data Analysis
  • Root Cause Identification
  • Process Analysis, Mapping and Design
  • Business Case and Financial Model Development
  • Stakeholder Management
  • Communications and Change Planning

    • Characteristics

  • Strong ability to identify issues, structure and conduct analyses, organize findings, draw conclusions, identify next steps, and make recommendations with limited guidance
  • Skilled in the use of PowerPoint to present analyses and communicate with a clear storyline
  • Highly analytical and rigorous thinker with a balance of creativity
  • Shows initiative in performing research, obtaining data, and conducting analyses
  • Developing ability to lead and demonstrate presence through influence without formal authority
  • Works effectively in a team-based collaborative model
  • Innovative and curious, and readily able to think outside of the box
  • Verbally communicates effectively and impactfully
  • Self-starter who brings a sense of urgency to assignments and goals
  • Comfortable with ambiguity and change
  • Passionate about improving employee and customer experience
  • Strong desire to engage employees to improve an organization
  • Detail oriented and effective multi-tasker

    • Education

  • Bachelor's / University degree
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