Help Desk Technician (Fort Lauderdale)

Help Desk Technician

We are seeking a Help Desk Technician to join our team in the USA. This position will be based onsite at our Fort Lauderdale office. The Help Desk Technician provides excellent customer service by supporting a wide range of technical and network solutions. Serving as the initial point of contact, you will gather and analyze information about the user's issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Solutions include, but are not limited to, uninstalling / reinstalling software applications, resolving username and password problems, verifying proper hardware and software set up, resolving network connectivity issues, troubleshooting mobile devices, troubleshooting peripherals, troubleshooting email issues, and setting up A / V equipment. This position will be located at our Fort Lauderdale and Pompano locations Monday through Friday.

Join Daher to...

• Integrate a family group with a long-term vision
• Make a difference in a developing company
• Develop new skills thanks to the diversity of your missions
• Take part in a human and industrial adventure full of challenges
• Innovate and think outside the box by integrating a stimulating environment

Profile and other information related to the position :

Daher is an aircraft manufacturer and an industry and service equipment supplier. Daher asserts its leadership in three main businesses : aircraft manufacturing, aerospace equipment and systems, logistics and supply chain services. With the stability provided by its family ownership, Daher has been committed to innovation since its creation in 1863. Today, present in 13 countries, Daher is a leader in Industry 4.0, designing and developing value-added solutions for its industrial partners.

Daher is a story of people with a passion for what they do and complete control over their own futures. Now it's your turn to write your own story.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical / mental disability, medical condition, military / veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing an application with Daher, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and / or interview process should contact an HR representative.

Daher complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.