Talent.com
Service Management Associate
Service Management AssociateVirtualVocations • Norcross, Georgia, United States
serp_jobs.error_messages.no_longer_accepting
Service Management Associate

Service Management Associate

VirtualVocations • Norcross, Georgia, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Service Management Associate to join their team.

Key Responsibilities

Oversee daily call queue performance, ensuring coverage and adherence to SOPs

Generate reports and dashboards related to call metrics and SLA compliance

Assist the Service Management team with trend analysis and process documentation

Required Qualifications

Strong knowledge of ConnectWise Manage and similar call routing systems

Familiarity with call center metrics such as SLA attainment and staffing adherence

Experience with contact center or ITSM tools

Working knowledge of ITIL concepts as they apply to MSP operations

Organizational and conflict-resolution skills

serp_jobs.job_alerts.create_a_job

Management Associate • Norcross, Georgia, United States

Job_description.internal_linking.related_jobs
Service Suite Account Manager

Service Suite Account Manager

VirtualVocations • Norcross, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Service Suite Account Manager to serve as the primary business liaison for assigned dealership Fixed ops departments. Key Responsibilities Build and maintain strong rela...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
NAS HCM Client Service Consultant II

NAS HCM Client Service Consultant II

Automatic Data Processing • Alpharetta, GA, US
serp_jobs.job_card.full_time
ADP is hiring a Client Service Consultant.Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Org Change Management Consultant - Atlanta GA

Org Change Management Consultant - Atlanta GA

Staffing • Atlanta, GA, US
serp_jobs.job_card.full_time
Org Change Management Consultant.US Citizen, Green Card, TN, GC EAD and H4 EAD only.No third-party agencies corp to corp. Job Description : Skills Needed : .Define RACI model to leverage individuals in...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Mgr, Service Operations

Mgr, Service Operations

Wabash National • Atlanta, GA, US
serp_jobs.job_card.full_time
The role has the responsibility to manage the operational and fiscal activities of the shop floor operation.Plans and develops systems to improve the operating quality and efficiency of the operati...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retail Customer Service Associate

Retail Customer Service Associate

FedEx Office and Print Services • Kennesaw, GA, United States
serp_jobs.job_card.full_time
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Manager-Service Management

Manager-Service Management

InsideHigherEd • Atlanta, Georgia, United States
serp_jobs.job_card.full_time +1
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Associate Client Service Manager

Associate Client Service Manager

Bank of America • Atlanta, GA, US
serp_jobs.job_card.full_time
Associate Client Service Manager.To proceed with your application, you must be at least 18 years of age.To proceed with your application, you must be at least 18 years of age.Lateral-US / job / Atlanta...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Excellence Change Management-Atlanta, GA

Service Excellence Change Management-Atlanta, GA

Staffing • Atlanta, GA, US
serp_jobs.job_card.temporary
Service Excellence Change Management.Duration : 12 Months Contract / CTH / FTE Rate : DOE.Solid understanding of Change Management methodologies and best practices (ITIL) as well as experience develo...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Delivery Manager

Service Delivery Manager

Zelis Healthcare, LLC • Atlanta, GA, United States
serp_jobs.job_card.full_time
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers.We serve more than 750 payers, including the top five national health plans, regional hea...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Manager

Service Manager

Anticimex • Suwanee, GA, US
serp_jobs.job_card.full_time
The Service Manager is responsible for leading and managing a team of 813 Service Professionals, ensuring high-quality service delivery and professional development. This role includes both leadersh...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Wealth Management Client Associate

Wealth Management Client Associate

Bank of America • Atlanta, GA, US
serp_jobs.job_card.full_time
Merrill Wealth Management Client Service Support.Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Manager-Service Management

Manager-Service Management

Georgia Tech • Atlanta, GA, United States
serp_jobs.job_card.full_time +1
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Mgr, Service Operations

Mgr, Service Operations

Wabash • Atlanta, GA, United States
serp_jobs.job_card.full_time
The role has the responsibility to manage the operational and fiscal activities of the shop floor operation.Plans and develops systems to improve the operating quality and efficiency of the operati...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Associate - Base Operations

Service Associate - Base Operations

Continuum Resource Network • Atlanta, GA, US
serp_jobs.job_card.full_time
We are helping an on-demand, autonomous ride-hailing company hire a Service Associate (Base Operations) to support daily fleet operations. In this role, you'll be responsible for the daily upkee...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Member Service Guide

Member Service Guide

VirtualVocations • Lawrenceville, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Member Service Guide.Key Responsibilities Engage members with empathy and professionalism across calls and digital channels Build high-quality connections that create ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Manager

Service Manager

MobilityWorks • Atlanta, GA, United States
serp_jobs.job_card.full_time
MobilityWorks is dedicated to serving individuals with disabilities by offering wheelchair-accessible minivans, full-size vans with lifts, and commercial fleet vehicles. Our mission is to empower w...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Service AssociateNewAtlanta, Georgia, United States; Dallas, Texas, United States

Service AssociateNewAtlanta, Georgia, United States; Dallas, Texas, United States

Allworth Financial • Kennesaw, GA, US
serp_jobs.job_card.full_time
Allworth Financial is an independent investment financial advisory firm that specializes in retirement planning, investment advising, and 401(k) management with a direct approach to financial plann...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Risk Management Associate

Risk Management Associate

VirtualVocations • Lawrenceville, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Risk Management Specialist Associate.Key Responsibilities Maintain the recall management system and safety event reporting system, including data analysis and user mana...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Service Manager

Service Manager

Cortland • Atlanta, GA, US
serp_jobs.job_card.full_time
At Cortland, you map the story of your success.We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions.As an inno...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Excellence Knowledge Management - Atlanta, GA

Service Excellence Knowledge Management - Atlanta, GA

Staffing • Atlanta, GA, US
serp_jobs.job_card.full_time
Service Excellence Knowledge Management.Responsibilities : You will lead the Knowledge Management process and supporting documentation for the process from a strategic and tactical perspective.The P...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted