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Dispatcher or Dispatcher Trainee

Dispatcher or Dispatcher Trainee

Virginia Department of Human Resource ManagementChesapeake, VA, US
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Dispatcher Or Dispatcher Trainee

The Virginia State Police (VSP) is seeking to hire a Dispatcher or Dispatcher Trainee at the Division V Headquarters in Chesapeake, Virginia. The job duties for this position include but are not limited to :

  • Performing work within a specific geographical area by sending and receiving information and by sending emergency assistance or service equipment as required assisting law enforcement personnel or the public.
  • Aiding law enforcement personnel, emergency personnel, the public, and the media.
  • Operating a variety of equipment.
  • Maintaining various logs and records of activities.
  • Accessing information through several systems including Computer Aided Dispatch (CAD), Virginia Criminal Information Network (VCIN), National Crime Information Center (NCIC), National Law Enforcement Telecommunications System (NLETS) and other databases.
  • May work rotating shifts and is considered essential personnel.

About the Agency : We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family, you would make a difference by serving every city, county, town, resident, and visitors of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP! VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency. We are firmly committed to our family-like culture and are seeking to expand our team.

Minimum Qualifications :

  • Knowledge of operating standard office equipment such as fax and copy machines.
  • Skills in operating computers.
  • Skills in using Microsoft Office software applications.
  • Skills in data entry.
  • Skills in problem solving.
  • Skills in customer service.
  • Abilities to effectively communicate with the public.
  • Abilities to work in a high pressure, high stress environment.
  • Abilities to exercise resourcefulness and sound judgement under stress and multitask.
  • Abilities to manage complaints / compliments, directing to appropriate supervision.
  • Abilities to enter / record information into automated systems and keep records and logs updated.
  • Abilities to communicate effectively orally and in writing in English.
  • Abilities to be flexible, work effectively independently and as a member of a team.
  • Abilities to work holidays, weekends and rotating shifts.
  • Successfully complete required training within six (6) months from hire.
  • Must be able to become Virginia Criminal Information Network (VCIN) certified which requires either United States citizenship or a lawful permanent resident of the United States and eligible for naturalization.
  • May work rotating shifts and is considered essential personnel.
  • High School Diploma or GED equivalent.
  • In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS / DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

    Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

    Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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    Dispatcher • Chesapeake, VA, US

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