Front Office Representative - Dade City

Front Office Representative - Dade City

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Position details :

Facility : Dade City Urgent Care for Behavioral Health

Location : Dade City, FL

Status : Full Time

Hours : 11 : 00 AM 7 : 30 PM Monday-Friday

Behavioral Health Office Representative Responsibilities :

• Obtains and updates patient information
• Schedules patient appointments and assists with patient inquiries; may arrange for additional services
• Collects and posts payments, and assists with patient billing questions
• Ensures completion of all encounter documentation prior to check out
• Accepts transfers from other facilities according to established guidelines
• Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines
• Obtains complete and accurate patient registration information according to department standards
• Reviews and confirms all registration information is accurate at each appointment and makes any required updates
• Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day
• Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity
• Greets, registers and checks in patients

Requirements :

BayCare offers a competitive total reward package including :

Equal Opportunity Employer Veterans / Disabled