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Director, Alumni Support Services

Director, Alumni Support Services

USNA Alumni Association & FoundationAnnapolis, MD, USA
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The Director, Alumni Support Services is a key leadership position responsible for overseeing the Naval Academy Alumni Association's comprehensive alumni support initiatives. This role entails spearheading internal career programs designed to assist alumni at various stages of their professional journey, from job preparation to successful placement. The Director is tasked with providing career search counseling, developing informational resources, and integrating cutting- edge online career transition platforms. Additionally, the position involves serving as the Naval Academy representative at the Service Academy Career Conference, coordinating with corporate hiring professionals, and overseeing the Alumni Mentoring Program. The Director also plays a strategic role in program development that supports alumni life, including health resources, spousal support, and continuing education. This multifaceted role demands a leader who is committed to the empowerment and success of the alumni community.

The Director Alumni Support Services reports to the Senior Director, Engagement and Outreach Programs . This is an exempt position.

This position is based in historic Annapolis at our current offices located next to the beautiful grounds of the U.S. Naval Academy. In 2023, the staff of the Alumni Association & Foundation moved into the new Fluegel Alumni Center , which was built on the banks of College Creek overlooking the Naval Academy and downtown Annapolis.

ABOUT THE UNITED STATES NAVAL ACADEMY ALUMNI ASSOCIATION & FOUNDATION

The United States Naval Academy Alumni Association and the United States Naval Academy Foundation are two independent, not-for-profit corporations sharing a single president and CEO and operating as a fully integrated organization in support of the Naval Academy and its mission. The organization's focus and core competencies are engagement and philanthropy in pursuit of complementary and closely aligned missions. We connect and support our alumni community and the U.S. Naval Academy so the Brigade and alumni community can lead and serve at their full potential for the good of the nation.

Our important mission requires that we hire and retain the best of the best . To do this, we offer competitive pay, generous benefits, opportunities for career development, and a positive work experience.

This position pays a competitive salary, commensurate with experience, and may be eligible for an annual performance-based bonus, when applicable. We offer a generous benefits plan which includes medical, dental, vision, an FSA, an HSA, a fully vested 403(b) retirement plan with employer matching, 22 days of accrued paid time off (PTO) per fiscal year, 14 paid holidays per calendar year, group life insurance, short-term & long-term disability, identity theft protection, tuition reimbursement and annual opportunities for professional development. Although not guaranteed, certain additional benefits may be offered through the Naval Academy, such as use of certain recreational facilities (including the Brigade Sports Complex gym, marina and indoor / outdoor pools), as well as category II eligibility for employee children to apply to the Naval Academy Primary School.

Major Duties and Responsibilities

Program M anagement of :

Career Services

  • Leads the Naval Academy Alumni Association's internal career programs for alumni that focuses on helping graduates prepare for and win jobs at every stage of their professional

Provides alumni members preparation and counseling in career

  • Develops career information resources of webinars, group counseling sessions, small career events, and job-coaching sessions.
  • Research latest trends in and incorporating effective on-line career / job transition programs / platforms, including interfacing with corporate hiring and talent acquisition professionals.
  • Nurtures local / regional joint service academy or Navy-centric business networking
  • Provides counseling and guidance to approved midshipmen in a "Graduate Not Commission (GNC)" status.
  • Serves as the Naval Academy liaison at the Service Academy Career Interfaces with corporate hiring and talent acquisition professionals.
  • Coordinates and markets career service topics in all Engagement Division lines of work : classes, chapters, parent clubs, SIGs, etc.
  • Develops and executes annual operational plans and
  • Alumni Mentoring Program

  • Serves as Program Manager for the Alumni Association "Alumni Mentoring Program" (AMP) .
  • Markets the AMP program to alumni and midshipmen and encourages alumni
  • Develop other coaching and mentorship programs that fully support our alumni
  • Alumni Support Services

  • Research, develop, implement, and execute programing that support our alumni through all facets of their life. These include but are not limited to health-related resources and webinars, spousal support, continuing education, entrepreneurship support, and other future programing that meets the demand signals of our alumni.
  • Minimum Qualifications

  • College Degree from an accredited college or equivalent work
  • 5-7 years of experience with proven success in executive leadership and management in civilian, government and / or military settings.
  • Proven expertise in career counseling and job / career transition services, to include experience in corporate talent management or talent acquisition fields.
  • In depth knowledge of current practices, processes and trends in the national and local civilian and governmental career / job opportunity and placement arenas; in particular, veteran-centric programs.
  • Outstanding communication skills, both oral and
  • Ability to draft, manage and execute multiple diverse operations / programs, plans and
  • Current awareness of advanced education opportunities (MBA and technical degree programs, professional fellowships, and other certification programs), particularly those with veteran-centric programs.
  • Ability to travel approximately 10-20 days per
  • Energy, work ethic, stamina, enthusiasm, and
  • Preferred Qualifications

  • U.S. Naval Academy graduate preferred.
  • Experience in a structured, metrics-driven program(s).
  • Military experience.
  • Military transition experience (specifically officer transition)
  • Knowledge of current Naval Academy Alumni Association and Foundation practices and
  • Familiarity with the U.S. Military Academy, (West Point), the U.S. Air Force Academy, the U. S. Coast Guard Academy, and the U.S. Merchant Marine Academy.
  • Experience with Blackbaud CRM, Concur, and Questica platforms / programs.
  • Demonstrated affiliation / interaction with the Alumni Association and / or Foundation.
  • To Apply : Please go to and apply through our website.

    The USNA Alumni Association is an Equal Opportunity Employer.

    Veterans encouraged to apply.

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    Director Alumni • Annapolis, MD, USA

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