Clinical Support Technician (Hiring Immediately)

Sign-On Bonus Available

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$16.09 / hr.

Maximum Offer

$24.79 / hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department : Surgical Specialty Unit (4-S)

FTE : 0.90

Full Time

Shift : Nights

Position Summary :

Perform a variety of medical assistant clerical duties in support of assigned area to include but not limited to collecting patient data, obtaining patient medical history; performing treatment procedures, preparing instruments for sterilization; Provide basic patient care to include tube insertion, wound care and phlebotomy. Assist in planning, organizing, implementing and evaluating the activities occurring in the nursing station by performing clerical and receptionist duties and maintaining the physical environment of the area. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.

Detailed responsibilities :

• PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
• RELATED WORK - Perform related duties and responsibilities as required
• PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
• CASHIER - Perform basic cashiering duties; collect monies for various activities; close and balance cash register
• PATIENT SAFETY 3 - Identify and report / correct environmental conditions and / or situations that may put a patient at undue risk
• PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and / or near misses in a timely manner
• PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may not seem right
• PATIENT CARE - Assist in preparation of patient care to include the admission, transfer and discharge process; phone in prescriptions; assist the provider with a variety of treatment procedures as requested to include setting up sterile fields and chaperoning
• PATIENT CARE - Perform routine non-invasive treatment procedures to include saturation, administration and urine dipsticks; may perform invasive procedures to include but not limited to phlebotomy, ear irrigation, catheterization, and EKG's
• PATIENT CARE - Perform basic patient initial screening; intakes and records vital signs; records chief complaints; patient data collection; report any changes in condition or behavior of patients to appropriate personnel
• DATA - Enter various data into computer and forms; verify data, make corrections and ensure accuracy; schedule patient appointments; answer and direct phone calls as requested; take and relay messages to providers
• ENVIRONMENT - Maintain a sanitary work area to include patient care rooms, equipment and instruments; report equipment problems; order and stock supplies; maintain appropriate PAR levels
• CUSTOMER SERVICE - Provide and ensure quality service and customer satisfaction
• MEDICATION - Administer medication, including Parenteral (IM, SQ, ID); Oral Drops, Eye Drops, and Oral via Seven Rights; document and communicate clinical findings (After completion of UNMH MA Medication Administration course)
• DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
• PATIENT OBSERVATION - Observe patient to ensure their safety and well being; report observations to Charge Nurse or appropriate designee
• PATIENT CARE - Provide basic patient care; take and record vital signs to include temperature, pulse, respiration, weight, height, blood pressure and intake-output measurements
• PATIENT CARE - Assist with activities of daily living (ADL) : meals, ambulation, hygiene, linen change and toileting as instructed
• PATIENT CARE - Maintain therapeutic plan of care and minute to minute care of patient who is at extreme risk to self or others
• PATIENT CARE - Complete specific skills listed in the University of New Mexico, Unlicensed Assistive Personnel Specific Functions Matrix
• PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
• PATIENT CARE - Assist in preparation of patient care to include the admission, transfer and discharge process; assist the provider / nurse with a variety of treatment procedures as requested to include setting up sterile fields and chaperoning
• PATIENT CARE - Perform routine non-invasive treatment procedures to include, administration and approved point of care tests; may perform invasive procedures to include but not limited to phlebotomy, catheterization, and EKG's
• PATIENT CARE - Perform basic patient initial screening; intakes and records vital signs; records chief complaints; patient data collection, including but not limited to Adult Admission Database, Patient Information form, Vaccine Screening Forms and; report any changes in condition or behavior of patients to appropriate personnel

Qualifications

Education : Essential :

Education specialization :

Essential :

Experience : Essential :

No minimum experience required

Nonessential :

Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

1 year directly related experience

Credentials : Essential :

Physical Conditions :

Heavy Work : Exerting 50 to 100 pounds of force occasionally, and / or 25 to 50 pounds of force frequently, and / or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions : Essential :

Department : Clinical Nursing Support