Director, Business Strategy, Governance - Independent Contractor Earnings

Strategic Leader For Independent Contractor Earnings Ecosystem

Join us as a strategic leader overseeing governance, controls testing, global strategy, communications, and training for our independent contractor earnings ecosystem. This is a unique opportunity to shape compliance and accountability at scale, drive organizational alignment, and influence the future of responsible engagement in the gig economy.

About the Independent Contractor (Spark Driver) Earnings Team

Our team partners with senior leadership, legal, compliance, operations, and product to ensure our contractor earnings programs meet the highest standards of compliance, transparency, and efficiency. We drive strategic initiatives that balance regulatory requirements with a seamless contractor experience, supporting the company's vision for growth and trust.

What You'll Do

• Develop and lead global strategy for independent contractor earnings, tax, and compliance processes.
• Develop and execute robust governance frameworks and end-to-end controls testing programs to ensure compliance, risk mitigation, and operational consistency for contractor earnings, tax, & compliance.
• Define and track key metrics to measure the effectiveness of governance processes, delivering transparent and actionable reporting to the senior leadership.
• Lead the design and rollout of global communications strategy for major compliance and governance initiatives, ensuring clear, consistent messaging across all levels and geographies.
• Drive transformational change by developing long-term strategies, piloting new processes, and championing adoption across cross-functional teams.
• Design, implement, and oversee scalable training programs that empower contractors, associates, and internal teams to maintain compliance and embrace organizational best practices.

What You'll Bring

Minimum Qualifications

Bachelor's degree in Business, Statistics, Social Science, Communications, or related field and 6 years' experience in retail merchandising, operations management, or related area OR 8 years' experience in retail merchandising, operations management, or related area. 2 years' supervisory experience.

Preferred Qualifications

Leading a cross-functional team Masters : Computer Engineering, Masters : Computer Science, Masters : Mathematics, Masters : Supply Chain, Masters : Transportation

Primary Location

703 Associate Drive, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.