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Hospitality Manager

The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer service, and maintaining financial performance. This role requires strong leadership, organizational skills, and a passion for the hospitality industry.

Key Responsibilities

• Manage all aspects of restaurant operations, including staff scheduling, training, and performance management.
• Ensure high standards of cleanliness, food quality, and customer service.
• Develop and implement strategies to increase sales and profitability.
• Collaborate with the kitchen and front-of-house teams to ensure smooth operations.
• Handle customer complaints and resolve issues promptly.
• Maintain inventory and manage food and supply costs.
• Prepare and submit financial reports, including sales, expenses, and profit margins.

Qualifications

The ideal candidate will have :