Community Engagement Recruiter - South Coast

Job Description

Job Description

As the nation’s largest mentoring agency, Big Brothers Big Sisters of Eastern Massachusetts (BBBSEM) is committed to promoting the healthy development of children through the nurturing of continuing, one-to-one friendships with caring responsible adults , supported by trained professional staff. To further our mission, over the past few years we have partnered with schools in the Boston area to bring our program and services closest to youth who need them. This role is a critical part of making sure people know about and have a chance to participate in our programs. Within our Community Engagement team, we are a customer-focused, goal-driven department and that drives the vision, strategies and tactics to increase participation from volunteers, families and external partners.

Role Summary

The Community Engagement Team at Big Brothers Big Sisters of Eastern Massachusetts serves as the primary point of contact for external outreach, building meaningful relationships with community organizations, corporations, and individuals. Our mission is to engage, cultivate, and inspire both current and prospective partners to support our work. Through strategic outreach and collaboration, the team promotes the mission and vision of Big Brothers Big Sisters to diverse audiences – helping to recruit future mentors and establish partnerships that empower young people to realize their fullest potential!

As a Volunteer & Recruitment Coordinator, you will drive the agency’s growth by leading targeted outreach efforts. You’ll actively identify and engage new corporate and community partners to boost volunteer and mentor participation. You’ll strengthen and expand existing partnerships, collaborating on creative strategies to increase involvement across all programs. You’ll also manage volunteer inquiries and referral pipelines, ensuring a seamless experience that deepens community connections and advances our mission.

Key Responsibilities

• Identify, pursue and obtain community partners who can provide ongoing supply of potential volunteers. Initiate and maintain relationships with decision makers through consistent and appropriate communications and meetings.
• Conduct outreach and recruitment activities sessions as needed. Build on referral / recruiting opportunities at partnered schools and organizations and provide targeted support to these recruits.
• Execute annual business plan to meet or exceed goals for incoming mentors and volunteers, focusing on the development of superior relationships with mentor-rich organizations, other not-for-profit executives and school system administrators for our programs.
• Create, monitor, analyze, and report on key recruitment pipeline metrics; use data to drive increasing success. Proposes real-time optimization strategies to improve performance.
• Regularly analyze market data and research to understand and identify volunteer recruitment trends, challenges, opportunities, and strengthen the case for partnering with BBBSEM to ensure recruitment goals are met for our programs.
• In coordination with the marketing team, explore and develop procedures to strengthen customer service and to broaden the agency’s volunteer appeal and client reach.
• Develop and deliver targeted volunteer recruitment campaigns focused on alumni, affinity groups, current Bigs, distinct communities and ethnicities, and develop plans to leverage national BBBS recruitment campaigns.

Basic Qualifications

Desired Qualifications

Salary Range : $52,000 - $56,000

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