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Manager - Twisted Fork

Manager - Twisted Fork

Restaurants, Inc.Omaha, Nebraska, United States, 68102
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Job Description

Position : Manager

Department : Operations

Reports to : Regional Manager

Job Accountabilities : To oversee the complete operations of the restaurant. To ensure high standards of customer service and profitability while strictly adhering to the policies and procedures of Restaurants Inc.

ESSENTIAL DUTIES :

  • Supervise shift operations and assistant managers / supervisors.
  • Supervise shift operations.
  • Complete opening and closing duties.
  • Strictly follow company cash handling procedures.
  • Manage overall restaurant budget.
  • Promptly and professionally handle guest comments.
  • Communicate all employee issues / complaints to management team through manager log and / or emails.
  • On going employee development using One-On-Ones.
  • Performance Reviews on an ongoing basis.
  • Follow and understand company procedures at all times including crisis situations.

OTHER DUTIES :

  • Maintain performance standards and motivates team through positive role modeling
  • Adhere to all Best Practices.
  • Departmental responsibilities, (i.e. Supervisor, Service Manager, Chef see job expectations).
  • Interview, hire and train personnel-ongoing.
  • Practice safe food handling procedures and enforce safety procedures in restaurant.
  • Understand and report Workers' Compensation and General Liability Claims using proper procedures.
  • On going completion of Projects as assigned.
  • Conduct orientations as needed.
  • Required to make appropriate decisions in a fast paced environment. (Assign breaks, side work & stations).
  • Other functions assigned by management.

    • Job qualifications : Experience :

  • Minimum of 3 years working in restaurant environment.
  • Minimum of 1 year General Manager experience preferred.

    • Knowledge, Skills, and Ability :

  • Ability to be self-starter.
  • Strong interpersonal skills.
  • Strong organizational skills.

    • Physical Requirements :

  • 100% Walk and stand.
  • 90% Communicate with patrons and staff.
  • 50% Operate cash register and POS / TMX system and cash handling.
  • 25% Reach, bend, stoop, wipe, and lift up to 50 pounds.

    • Education :

  • Degree preferred.

    • Employees are held accountable for all duties of this job.

    Note : This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

    Revision Date : January 1, 2003

    PI43b1a8d5a4d1-30511-34990916

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    Manager • Omaha, Nebraska, United States, 68102

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