Talent.com
Bilingual Service Success Advocate (Castilian Spanish)
Bilingual Service Success Advocate (Castilian Spanish)TEKsystems • Tampa, Florida, United States
Bilingual Service Success Advocate (Castilian Spanish)

Bilingual Service Success Advocate (Castilian Spanish)

TEKsystems • Tampa, Florida, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description
  • Bilingual Service Success Advocate
  • Are you passionate about helping others and fluent in Castilian Spanish? Join a dynamic team supporting a leading online mental health platform that's transforming how people access care. As a Bilingual Service Success Advocate, you'll play a vital role in ensuring members receive empathetic, efficient, and high-quality support. This is a unique opportunity to make a meaningful impact while working remotely in a fast-paced, mission-driven environment.
  • Responsibilities :
  • Provide empathetic support to active and prospective members of an online mental health therapy platform via email.
  • Respond to inquiries regarding refunds, financial aid, subscription details, password resets, and membership setup.
  • Handle 200-300 tickets per day, with a target of 20 tickets per hour.
  • Work across international and U.S. queues, managing extensions and refunds.
  • Required Skills :
  • 1-5 years of customer service experience via email or chat.
  • Bilingual in English and Castilian Spanish.
  • Typing speed of 55+ WPM.
  • Proven success meeting performance metrics.
  • Excellent written and verbal communication skills.
  • Tech-savvy with the ability to learn and navigate various systems confidently.
  • Highly empathetic with a passion for helping others.
  • Eager to learn, coachable, and results-oriented.
  • Adaptable to change.
  • Work Environment :
  • Schedule :
  • Available 7 days / week from 6 : 00 AM-4 : 00 PM EST. Set schedule with potential shifts based on business needs. Expect a 5-day (one weekend day), 40-hour work week.
  • Training :
  • Up to 6-week training period, Monday-Friday, 8 : 00 AM-5 : 00 PM PST with a one-hour lunch break.
  • Remote Work :
  • 100% remote role
  • #eastpriority25

    • Pay and Benefits
    • The pay range for this position is $20.00 - $23.00 / hr.

      Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully remote position.

    • Application Deadline
    • This position is anticipated to close on Oct 23, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    serp_jobs.job_alerts.create_a_job

    Bilingual Spanish • Tampa, Florida, United States

    Job_description.internal_linking.related_jobs
    Customer Service Advisor

    Customer Service Advisor

    USAA • Tampa, FL, US
    serp_jobs.job_card.permanent
    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative – Bilingual Spanish, Healthcare (Part Time) - $750 new hire bonus and up to $2,200+ in other potential bonuses!

    Customer Service Representative – Bilingual Spanish, Healthcare (Part Time) - $750 new hire bonus and up to $2,200+ in other potential bonuses!

    Maximus • Riverview, FL, United States
    serp_jobs.job_card.part_time
    Customer Service Representative - Bilingual Spanish, Healthcare (Part TIme).Customer Service Representative – Bilingual Spanish, Healthcare . Location : On-site in Riverview or Tampa, FL.Schedule : Li...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Bilingual Sales Representative (Plant City)

    Bilingual Sales Representative (Plant City)

    Career Transitions, a morales group company • Plant City, FL, US
    serp_jobs.job_card.full_time +1
    Meet your Talent Advisor Mary Jane Evans.Outside Sales Representative, responsible for cultivating and maintaining customer relationships that drive profitable revenue. This role involves managing d...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Support Associate

    Client Support Associate

    Jackson Hewitt - Headquarters • Wesley Chapel, FL, US
    serp_jobs.job_card.full_time +1
    We are looking for someone who thrives in a welcoming, customer service-oriented environment with.If you enjoy building strong relationships with clients, then look no further and apply today!.Seas...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border Protection • Crystal Springs, FL, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Advisor

    Customer Service Advisor

    USAA Careers • TAMPA, Florida, US
    serp_jobs.job_card.full_time +1
    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Experienced Customs and Border Protection Officer (GS-9)

    Experienced Customs and Border Protection Officer (GS-9)

    U.S. Customs and Border Protection • Crystal Springs, FL, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Border Patrol Agent

    Border Patrol Agent

    United States Customs and Border Protection • Richland, FL, United States
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border Protection • Zephyrhills North, FL, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative - Bilingual Spanish, Healthcare

    Customer Service Representative - Bilingual Spanish, Healthcare

    Maximus • Riverview, FL, US
    serp_jobs.job_card.full_time
    Customer Service Representative - Bilingual Spanish, Healthcare\n.Description & Requirements\n \n\n.Customer Service Representative – Bilingual Spanish, Healthcare .Location : On-site...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Entry-Level Customs and Border Protection Officer (GS-5 / 7)

    Entry-Level Customs and Border Protection Officer (GS-5 / 7)

    U.S. Customs and Border Protection • Crystal Springs, FL, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Crystal Springs, FL, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Bilingual Service Success Advocate (Castilian Spanish)

    Bilingual Service Success Advocate (Castilian Spanish)

    TEKsystems • Tampa, FL, United States
    serp_jobs.job_card.full_time
    Bilingual Service Success Advocate • Are you passionate about helping others and fluent in Castilian Spanish? Join a dynamic team supporting a leading online mental health platform that's transformi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Bilingual Sales Support Representative

    Bilingual Sales Support Representative

    Electrical Industry • Clearwater, FL, US
    serp_jobs.job_card.full_time
    Bilingual (English& Spanish) Sales / Sales Support Representative.Bi-lingual (Spanish – English) professional to contribute to the growth and success of our business.This position is desi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    Remote Jobs • Crystal Springs, FL
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Coast Mazda Service Advisor - Client Support Specialist

    Coast Mazda Service Advisor - Client Support Specialist

    Coast Mazda • Port Richey, FL, US
    serp_jobs.job_card.full_time
    Schedules service appointments.Obtains customer and vehicle data prior to arrival when possible.Greets customers in a timely, friendly manner. Provides a complete and accurate written cost estimate ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Advocate

    Customer Advocate

    IMAGINiT Technologies • Tampa, FL, US
    serp_jobs.job_card.full_time
    Are you self-motivated, intellectually curious, enjoy new challenges and have strong relationship building skills?.Are you looking for an opportunity to gain valuable business experience and grow y...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border Protection • Treasure Island, FL, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Family Advocate

    Family Advocate

    Gulf Coast Jewish Family And Community Services, Inc. • Port Richey, FL, US
    serp_jobs.job_card.full_time
    Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference i...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    U.S. Border Patrol Agent

    U.S. Border Patrol Agent

    U.S. Customs and Border Protection • Fort Green Springs, FL, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted