Customer Engagement Intern (Hybrid) - June 2026

StaplesLincolnshire, IL, US

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Marketing Promotions Intern

We're searching for fresh talent with new ideas, innovation, passion, and drive to bring to Staples. We have student and graduate opportunities where you'll help the Staples, Inc. organization be more successful and productive while building a purposeful career. Whether you are looking for a summer internship, co-op, or an entry-level role, we'll help you develop the technical and soft skills you need to thrive in the future.

This position is a part of a hybrid work model, 4 days in the office and 1 day remote, based out of the Quill Corporate facility in Lincolnshire, IL.

Target Start Date : June 1, 2026 - August 14, 2026 (11-week program)

Intern Pay Rate : $21 per hour

What you bring to the table :

Collaborative able to build partnerships and work collaboratively with others to meet shared objectives
Customer Focused able to identify and understand internal or external customer needs and interests and deliver customer-centric solutions
Inclusive dedicated to fostering an inclusive environment consisting of diverse individuals from varying backgrounds and cultures
Innovative develop new insights; question conventional approaches; encourage new ideas; design and implement new solutions
Self-Developer actively seeks new ways to grow and be challenged using both formal and informal development channels

Position Overview :

We're looking for a creative, enthusiastic, and detail-oriented intern to join our Marketing Promotions team for the summer. This role will support customer bonding initiatives designed to deepen engagement, loyalty, and brand affinity across our customer base. You'll work closely with the team to execute campaigns, analyze performance, and bring fresh ideas to life.

What You'll Be Doing :

Assist in planning and executing customer bonding campaigns (e.g., personalized outreach, loyalty programs, giveaways)

Support the development of promotional materials and messaging across email, social media, and other channels

Help coordinate customer appreciation events or experiences

Monitor campaign performance and compile reports with insights and recommendations

Conduct research on customer engagement trends and competitor strategies

Collaborate with cross-functional teams including Creative, Sales, Marketing, and Merchandising

Provide administrative support as needed

What's Needed - Basic Qualifications :

Pursuing a bachelor's degree in Marketing, Communications, Business, or a related field

Must be a rising junior, enrolled as a full-time student carrying a minimum of 12 college credits

Strong written and verbal communication skills

Creative thinker with a passion for customer experience

Proficient in Microsoft Office; familiarity with Excel, Canva or Figma, Klaviyo or email marketing platforms is a plus

Organized, proactive, and able to manage multiple tasks

What You'll Gain :

Hands-on experience in customer engagement and promotional marketing

Exposure to campaign strategy, execution, and performance analysis

Opportunity to contribute ideas and see them come to life

Mentorship and networking within a dynamic marketing team

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Customer Intern 2026 • Lincolnshire, IL, US