Job Description
Job Description
A Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff. Maintain high store standards and conditions and foster a positive environment. They report directly to General Manager or Owners. Ensure customer needs are met, complaints are resolved, and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability.
This is a salary position with medical benefits and discounts on products.
PLEASE include your resume.
While there are many duties & responsibilities for a Store Manager, some include :
- Store operational requirements, assigning store staff assignments and following up to ensure done correctly.
- Training employees.
- Maintain store staff job results by coaching, disciplining, planning, monitoring and appraising job results of all employees.
- Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
- Market merchandise by studying advertising, sales promotion, and display plans.
- Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers.
- Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue.
- Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent.
- Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows.
- Manage all controllable costs to keep operations profitable.
- Manage stock levels and make key decisions about stock control.
- Analyze sales figures and forecast future sales.
- Respond to customer complaints and comments.
- Organize special promotions, displays and events.
- Ensuring high levels of customers satisfaction through excellent service.
- Participate in recruitment and dismissal processes of employees.
- Train Manager, Assistant Mangers for other stores.
- Updating Monday.com on their tasks, and monitoring employee’s assignments.
- Any other duties that General Manager or Owners assign to them.
Since Store Manager is responsible for many crucial business aspects, they should be equipped with a variety of skills and qualifications including :
MarketingRetail ManagementLeadershipAbility to Motivate OthersDelegation of tasksCustomer FocusQuick LearnerMulti-Task SkillsTeam PlayerPricingStaffingVendor RelationshipsMarket KnowledgeResults DrivenStrategic PlanningManagement ProficiencyClient RelationshipsSales ExperienceVerbal and Written CommunicationKnowledge of POS SystemsAble to lift 50 lbs.Ability to be on their feet for 8-hour shift.Able to work weekends & Holidays.Self-motivatedQuick decision-making and problem-solving abilities.Time management.Responsible, goal oriented and organized.Confident, proactive, and willing to take on workplace challenges.Great listening skillsComfortable handling and caring for animals.