Senior Patient Services Representative - Bariatric Surgery (Sugar Land)
Houston MethodistSugar Land, TX, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionContributes to a positive work environment and to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Performs patient check in / check out functions. Obtains and inputs accurate scheduling and registration data to initiate financial clearance activities as needed. Performs more complex processes related to scheduling or other clinic related protocols. Coordinates patient flow as directed with consistency, timeliness, and expert skill while meeting appropriate priority standards. Provides appropriate notification of issues that may result in service delays or denials. Handles add-ons, reschedules, and cancellations appropriately and as per department protocol. Functions as a role model and mentor for less experienced staff and serves as the next level resolution source for problems. Uses excellent communication skills (verbal, non-verbal, written) to facilitate providing the highest quality service during every patient, physician, guest, employee, or other encounter. Responds promptly to requests by staff, patients, physicians, and other members of the patient care team. Recognizes and responds appropriately to urgent / emergent situations per protocols. Contributes to patient, employee and physician satisfaction as well as effective revenue cycle process. Generates reports and assists with department correspondence. Provides other administrative assistance as directed. Serves as a liaison for the patient, medical staff, and third parties. Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient, and service areas regarding action taken and resolution. Enters patient and operational data into various database systems with a high level of thoroughness, accuracy, and timeliness. Ensures patient information is conveyed to others appropriately while complying with patient confidentiality and HIPAA regulations. May assist clinical staff as per scope of the treatment center. Accurately records information when performing functions such as charge entry, registration, scheduling, insurance verification / coordination, or obtaining authorizations or referrals to ensure financial objectives are met. Conducts front end revenue cycle duties as directed. Educates patients and others regarding billing processes and potential financial responsibilities as necessary. Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members. Uses department resources / equipment / supplies properly and efficiently. Participates in inventory management by taking action to ensure supply levels are adequate. Displays initiative to improve job functions; offers suggestions to streamline process for efficient patient flow and other quality or service matters. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. High School diploma or equivalent education (examples include : GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) Five years of experience to include three years experience in a related role within healthcare N / A Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of positive language principles Strong customer service, phone and scheduling skills Basic computer skills in word processing applications and ability to utilize software systems such as the electronic medical record Knowledge of basic medical terminology Ability to analyze and solve problems Working knowledge of revenue cycle components and insurance requirements for reimbursement Uniform No Scrubs No Business professional Yes Other (department approved) No Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call No Travel specifications may vary by department May require travel within the Houston Metropolitan area No May require
Senior Patient Services Representative
At Houston Methodist, the Senior Patient Services Representative is responsible for performing patient check in / check out functions and appointment scheduling to facilitate the patient visit experience. Responsibilities include performing more complex processes related to scheduling or other department related protocols and serving as a role model and mentor to less experienced staff. This position supports timely, accurate claims submission and may perform registration and / or other revenue cycle functions. Other duties include providing general operations assistance and / or patient service tasks specific to the scope of the department.
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
- Provide personalized care and service by consistently demonstrating our I CARE values :
- INTEGRITY : We are honest and ethical in all we say and do.
- COMPASSION : We embrace the whole person including emotional, ethical, physical, and spiritual needs.
- ACCOUNTABILITY : We hold ourselves accountable for all our actions.
- RESPECT : We treat every individual as a person of worth, dignity, and value.
- EXCELLENCE : We strive to be the best at what we do and a model for others to emulate.
- Practices the Caring and Serving Model
- Delivers personalized service using HM Service Standards
- Provides for exceptional patient / customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
- Intentionally collaborates with other healthcare professionals involved in patients / customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience
- Involves patients (customers) in shift / handoff reports by enabling their participation in their plan of care as applicable to the given job
- Actively supports the organization's vision, fulfills the mission and abides by the I CARE values
Responsibilities
PEOPLE ESSENTIAL FUNCTIONS
SERVICE ESSENTIAL FUNCTIONS
QUALITY / SAFETY ESSENTIAL FUNCTIONS
FINANCE ESSENTIAL FUNCTIONS
GROWTH / INNOVATION ESSENTIAL FUNCTIONS
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications
EDUCATION
WORK EXPERIENCE
License / Certification
LICENSES AND CERTIFICATIONS - REQUIRED
KSA / Supplemental Data
KNOWLEDGE, SKILLS, AND ABILITIES
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
ON-CALL
TRAVEL
serp_jobs.job_alerts.create_a_job
Patient Service Representative • Sugar Land, TX, US
Job_description.internal_linking.related_jobs
Medical Solutions Allied is seeking a travel CT Technologist for a travel job in Wharton, Texas.Job Description & Requirements.
We’re seeking talented healthcare professionals whose advent...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.
Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
AlliedTravelCareers is working with Cross Country Allied to find a qualified Physical Therapist (PT) in Sugar Land, Texas, 77479!.
As an inpatient physical therapist, you'll provide PT services to h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days AlliedTravelCareers is working with AMN Healthcare Allied to find a qualified Physical Therapist (PT) in HUMBLE, Texas, 77338!.
Job Description & Requirements.Physical Therapist - Outpatient - (...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Physical Therapist (PT) in Humble, Texas, 77338!.
Travel Rehab : Physical Therapy Humble.Shift Details : 8H Days (12 : 00 AM...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Junxion Med Staffing is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Brazos Bend, Texas.Job Description & Requirements.
Junxion Med Staffing Job ID #1304788.Pay package is ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days AlliedTravelCareers is working with Pioneer Healthcare Services to find a qualified Surg Tech in Cedar Park, Texas, 78613!.
Are you a dedicated and skilled.Assist surgeons and surgical teams during ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Junxion Med Staffing is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Brazos Bend, Texas.Job Description & Requirements.
Junxion Med Staffing Job ID #1292630.Pay package i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days AlliedTravelCareers is working with Jackson HealthPros to find a qualified Surg Tech in Webster, Texas, 77598!.Join our team at Jackson HealthPros as a Certified CVOR Surgical Technologist where yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days AlliedTravelCareers is working with Windsor Healthcare Recruitment Group, Inc.Physical Therapist (PT) in SUGARLAND, Texas, 77479!.
Required in Submittal in start highlights / sales pitch of mor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
A well-established practice in Houston seeks a BE / BC Adult Cardiothoracic Transplant Surgeon to join its multidisciplinary team of 19 cardiac and vascular specialists and lead the development and g...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 AlliedTravelCareers is working with Jackson HealthPros to find a qualified Surg Tech in Plano, Texas, 75075!.Join our team at Jackson HealthPros as a Certified CVOR Surgical Technologist where you’...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days AlliedTravelCareers is working with CompHealth to find a qualified Physical Therapist (PT) in Sugar Land, Texas, 77478!.When it comes to finding the perfect locums assignment, sometimes it is all a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Surg Tech in Houston, Texas, 77001!.Shift Details : 8H Variable (6 : 45 AM-3 : 15 PM).
Length : 13 WEEKS 13 weeks.A...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days AlliedTravelCareers is working with Core Medical Group to find a qualified Physical Therapist (PT) in Sugar Land, Texas, 77479!.
Client in TX seeking Physical Therapist.We are looking for a healthca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 At Houston Methodist, the Senior Patient Services Representative is responsible for performing patient check in / check out functions and appointment scheduling to facilitate the patient visit experi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 AlliedTravelCareers is working with AMN Healthcare Allied to find a qualified Physical Therapist (PT) in KINGWOOD, Texas, 77339!.
Job Description & Requirements.Physical Therapist - Outpatient -...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours AlliedTravelCareers is working with Medical Solutions to find a qualified CT Tech in Wharton, Texas, 77488!.A facility in Wharton, TX is seeking its next amazing CT Technologist (Computed Tomograph...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
Travel CT Technologist
Medical Solutions AlliedWharton, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Licensed Marriage and Family Therapist (LMFT)- Outpatient
LifeStance HealthDamon, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Physical Therapist (PT) - $2,095 per week in Sugar Land, TX
AlliedTravelCareersSugar Land, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Travel Physical Therapist (PT) - $1,791 to $1,963 per week in Humble, TX
AlliedTravelCareersHUMBLE, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Physical Therapist (PT) - $1,894 per week in Humble, TX
AlliedTravelCareersHumble, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Nurse RN - Cardiac Cath Lab - $2,031 per week
Junxion Med StaffingBrazos Bend, TX, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Travel Surgical Tech - $1,764 to $1,818 per week in Cedar Park, TX
AlliedTravelCareersHouston, Texas, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Nurse RN - Labor and Delivery - $1,894 per week
Junxion Med StaffingBrazos Bend, TX, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Travel Surgical Tech - $1,449 to $1,649 per week in Webster, TX
AlliedTravelCareersHouston, Texas, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Travel Physical Therapist (PT) in Sugarland, TX
AlliedTravelCareersSUGARLAND, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Cardiothoracic Transplant Surgery opportunity in Houston
Jackson Physician SearchHouston, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Surgical Tech - $1,185 to $1,385 per week in Plano, TX
AlliedTravelCareersHouston, Texas, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Sugar Land, TX
AlliedTravelCareersSugar Land, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Surgical Tech - $2,054 per week in Houston, TX
AlliedTravelCareersHouston, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Physical Therapist (PT) - $1,880 per week in Sugar Land, TX
AlliedTravelCareersSugar Land, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Patient Services Representative - Orthopedics (Woodlands)
Houston MethodistSpring, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Travel Physical Therapist (PT) - $1,791 to $1,963 per week in Kingwood, TX
AlliedTravelCareersKINGWOOD, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel CT Tech - $1,687 per week in Wharton, TX
AlliedTravelCareersWharton, TX, USserp_jobs.job_card.full_time