Concierge Services Specialist

A company is looking for a Concierge Partner.

Key Responsibilities

Assist clients with system login, navigation, and task execution via phone and email

Train clients on system features, including advanced functionalities like searching and exporting

Fulfill account management requests such as account creations and project access

Required Qualifications

Bachelor's degree or higher in any discipline

Multilingual in English and at least one additional language (German, Mandarin, Cantonese, or Spanish)

2-3 years of experience in customer service, tech support, legal, government, financial, or hospitality roles

Familiarity with Windows and Mac operating systems, and Microsoft 365 applications

Digital intelligence and literacy, with the ability to communicate information effectively