Job Description
Title
Sr. Network Operations Engineer
Location
Tulsa, Oklahoma
Salary
$120k - $140k / year, FTE exempt
Sponsorship
No sponsorship available
Benefits
- health insurance
- insurance
- life insurance
- retirement plans (like a 401(k))
- paid time off (PTO) including vacation and sick days
Job Description
Day-to-Day Responsibilities
Technical Leadership (35%)Mentor and train IT staff, provide on-the-job training.
Lead incident, change, and problem management processes.Stay current on emerging network and automation technologies.Drive process improvements to increase business value.Infrastructure Lifecycle Management (25%)Partner with engineering / architecture on network design and strategy.
Review designs for maintainability and alignment with business needs.Conduct technical research for hardware / software upgrades.Act as technical advisor on all network, firewall, and voice services.Network Operations & Optimization (20%)Oversee daily operations and act as escalation point for complex issues.
Review / test disaster recovery plans for network services.Document troubleshooting processes and provide procedural guides.Monitor and tune systems for uptime and performance.Capacity Planning & Analysis (15%)Use monitoring tools to analyze performance, establish baselines, and forecast capacity needs.
Manage service provider SLAs and vendor relationships.Track performance trends and flag potential service delivery issues.Project Leadership (5%)Provide operational requirements and risk input for IT projects.
Ensure network solutions meet operational standards.Support implementation planning and transition to operations.Must-Haves
Education & Certifications
Associate's degree in technology or equivalent experience.Cisco CCNA and CCNP (current or expired).Experience
8+ years in networking (Cisco-based environments).4+ years supporting VoIP technologies.J-18808-Ljbffr