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Assistant Property Manager

Assistant Property Manager

AJ OperationsNashville, TN, US
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Job Description

Job Description

Department : Adventurous Journeys Operations

Location : Nashville, TN

ABOUT AJCP

Adventurous Journeys ("AJCP") Capital Partners is a vertically integrated real estate investment manager founded in 2008. The firm repositions real estate to build timeless, scalable businesses and brand platforms. We deliver returns on transformative real estate by applying placemaking, inspired design, and hospitality principles to spaces overlooked or undervalued by traditional investment firms. The firm's current portfolio includes $5.3 billion of assets across 100+ properties and 50+ geographic markets. With a mission to humanize hospitality through handcrafted projects made by people for people, AJCP delivers spaces that evoke emotional connections and become backdrops for enriching life experiences. Our headquarters are in Nashville, with offices in Chicago, London, and Miami. For more information on AJCP, please visit www.ajcpt.com.

ABOUT AJ OPERATIONS

An extension of AJ Capital Partners ("AJCP") founded in 2008, Adventurous Journeys Operations ("AJ Operations") is the in-house management company for AJCP's hospitality, office, residential, entertainment, and retail assets. By leveraging resources across the company, AJ Operations expands upon AJCP's vertically integrated development approach and is responsible for driving operating performance and guest experience through the alignment of branding, real estate, and property operations. AJ Operations currently manages over 350,000 square feet of commercial space in the AJCP's mixed-use project in Nashville's Wedgewood Houston neighborhood, with this portfolio expanding by an additional 400,000 square feet by fall 2026 as further phases of the project are completed. Other projects managed by AJ Operations include Chief's, an entertainment venue in partnership with Eric Church on Broadway in Nashville; Memoir Residential, a multifamily platform currently operating in Portland, Nashville, and New Orleans; and Hotel 1928 in Waco, TX in partnership with Magnolia by Chip and Joanna Gaines, as well as many other exciting commercial, retail, hospitality, and F&B ventures.

ABOUT THE ROLE

The Assistant Property Manager will support and assist the VP, Property Management in overseeing and managing operations and tenant relations for a portfolio of mixed-use office and retail assets in the Wedgewood Houston neighborhood of Nashville, TN. The Assistant Property Manager will manage the financial and operational facets of the portfolio by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the portfolio. In addition, the Assistant Property Manager will provide the VP, Property Management, with support for events and activations. This position will also assist with coordination for vendor appointments and services, while working to establish strong relationships with tenants.

WHAT YOU WILL DO

  • Administrative support for property financial cycle as relates to Accounts Payable and Accounts Receivable, procurement card, procurement to pay, annual property budgets, Yardi, contract preparation, preparing financial reports and other Accounts Payable and Accounts Receivable duties.
  • Assist with in-house property management processes, event management, tenant relations, vendor relations / management, and work order processes.
  • Support and administration of marketing events, promotions, sponsorships, and collateral management. Liaise between in-bound event requests and internal team members to ensure efficient communication and successful execution.
  • Serve as a manager on duty for on-site event management including coordination and presence at all AJCP and tenant related events and programming.
  • Operates the property management software (Yardi) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
  • Assist in lease administration activities, including abstracting leases and keeping our database current.
  • Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts.
  • Support tenant onboarding process and develop strong relationships with existing and future tenants.
  • Responsible for aspects of development and maintenance of tenant handbooks, tenant anniversaries, holiday gifts, events, quarterly newsletters, and training meetings or programs for tenants.
  • Ensure Certificates of Insurance for tenants and vendors are current.
  • Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner.
  • Participates in performance oversight of all service contractors who perform contract services
  • Display a high level of professionalism at all times and foster positive relationships with tenants and clients.
  • Conduct regular inspections of properties with maintenance providers and any other service provider as directed by the VP Property Management.
  • Identify and prioritize operational initiatives that can improve quality of operations and decrease costs.
  • Additional duties as assigned by the VP, Property Management.

WHO YOU ARE

AJCP is seeking a highly motivated individual who enjoys working in a fast-paced, but disciplined, entrepreneurial environment. The ideal candidate will have experience managing properties with a high-touch, hands-on tenant relations approach and will also be very comfortable independently acting as a liaison between AJCP internal stakeholders, tenants, vendors, and prospective tenants. This role also requires the following capabilities :

  • Ability to clearly and effectively communicate with tenants, vendors, subcontractors, and internal teams regarding property management issues.
  • Strong initiative and customer service orientation, with a hospitality mindset and eagerness to engage directly with tenants and other stakeholders.
  • Meticulous attention to detail and the highest standards for accuracy, timeliness, and precision.
  • Ability to deal effectively with ambiguities and manage multiple projects through completion, often under tight deadlines, with competing priorities and minimal supervision.
  • Critical thinker who takes the lead in solving complex problems.
  • Strong work ethic with a desire to learn in areas outside of comfort zone.
  • YOUR QUALIFICATIONS

    Required

  • 3+ years of relevant property management experience (with emphasis on office / retail / commercial property management).
  • Bachelor's degree in business, finance, real estate, operations, or related discipline.
  • Previous experience in analyzing and negotiating vendor agreements.
  • Experience rapidly growing or setting up new operations.
  • Strong knowledge of finance and building operations.
  • Ability to analyze, prioritize, and delegate as appropriate.
  • Proficient in Yardi or Argus software.
  • Proficient in Microsoft Office Suite.
  • Equal Employment Opportunity :

    AJ Operations is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, creed, religion, sex, age, national origin or ancestry, physical, medical or mental disability or condition (including, without limitation, HIV and AIDS), developmental disability, handicap, denial of family and medical care leave, denial of pregnancy leave, domestic partner status, status as a victim of sexual or domestic violence (or familial relationship to such victim), veteran status, marital status, sexual orientation, arrest records, citizenship status, criminal history that has been expunged, unfavorable discharge from the military, or any other basis protected by federal, state or local laws.

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    Assistant Property Manager • Nashville, TN, US

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