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Manager, Marketing Operations
Manager, Marketing OperationsVanguard • Malvern, PA, US
Manager, Marketing Operations

Manager, Marketing Operations

Vanguard • Malvern, PA, US
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Content Operations Manager

We are seeking a dynamic and forward-thinking Content Operations Manager to lead the day-to-day operations of our Content Operations team while driving strategic transformation. This role is ideal for a leader who thrives in a fast-paced environment, excels at process optimization, and is passionate about evolving content workflows through automation and proactive planning.

Key Responsibilities

  • Team Leadership & Development
  • Operational Oversight
  • Strategic Collaboration & Stakeholder Engagement
  • Technology & Process Optimization
  • Governance & Compliance
  • Performance Tracking & Reporting
  • Special Projects & Continuous Improvement

Qualifications

  • Minimum five years related work experience, two years in marketing production and operations. Supervisory experience preferred.
  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
  • Proven experience managing content operations or similar functions, ideally in a regulated industry.
  • Strong problem-solving skills with a strategic mindset and ability to lead through ambiguity.
  • Demonstrated success in process improvement, automation, and change management.
  • Excellent stakeholder management and communication skills.
  • Experience managing teams and developing talent.
  • Experience or familiarity with Adobe content and asset management platforms, robotics process automation, Seismic, or content governance frameworks is a plus.

    • This position plays a critical role in ensuring the integrity, accuracy, and efficiency of our content ecosystem. As we scale and modernize, this role will be instrumental in shaping the future of how we deliver content to our clients and partners.

    This role is part of our hybrid work model and requires three days a week onsite in our Malvern PA offices with Mondays and Fridays remote. Fully remote work is not available for this role.

    Sponsorship

    Vanguard is not offering visa sponsorship for this position.

    About Vanguard

    At Vanguard, we don't just have a missionwe're on a mission.

    To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

    How We Work

    Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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    Operation Manager • Malvern, PA, US