System Vice Chair, Primary Care

The Vice Chair of Operations for the Primary Care Service Line is a senior leadership position responsible for overseeing the operational aspects of the Primary Care Service Line. This role involves strategic planning, coordination, and management of resources to enhance patient care and optimize service line performance across the health system.

Key Responsibilities :

• Operational Leadership : Provide leadership and direction for the operational activities of the Primary Care Service Line, ensuring alignment with organizational goals and objectives.
• Clinical Oversight : In partnership with the System Chair, and other key stakeholders as needed, provide leadership and oversight of care model designs and implementation, ambulatory quality outcomes, and patient experience initiatives.  Direct oversight of clinical operations within the Primary Care Service Lines 65+ Model including the direct reporting of Site Leads to the Vice Chair role.
• Strategic Planning : Participate in developing and implementing strategic plans to improve service delivery, patient access and satisfaction, and operational efficiency.
• Patient Experience : Ensure a patient-centered approach to care, focusing on improving the overall patient access, experience, and satisfaction.
• Resource Management : In collaboration with operational divisions, provide strategic input with regard to the allocation and utilization of resources, such as staffing, budget, facilities and equipment, to ensure optimal performance.
• Quality Improvement : In conjunction with the service line quality director and team, oversee initiatives to enhance the quality of care and services provided, including the implementation of best practices and compliance with regulatory standards.
• Quality Assurance :   Monitor and evaluate the performance of the Primary Care Service Line, using data and metrics to identify areas for improvement and implement corrective actions.
• Collaboration : Work closely with clinical leaders, administrative staff, regional leadership and other stakeholders to foster a collaborative and integrated approach to service delivery across the system.
• Staff Development : Support the professional development of staff within the Primary Care Service Line, providing mentorship and opportunities for growth.
• Additional responsibilities to be determined in partnership with the System Chair based upon the needs of the Primary Care Service Line.

Qualifications :

Required - 3 years of leadership experience

Personal Attributes :

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