CSR Insurance

Job Description

Job Description

Goetz Insurance Agency, Inc is looking for motivated, detailed-oriented Licensed Insurance Agency Sales / Customer Service Representatives with outstanding customer service skills for our Agency.

Responsibilities :

• Solicit new business and maintain current business levels in order to achieve or exceed sales production goals.
• Deliver customer service in line with the Retail Value Proposition.
• Provide quotations, pricing, and required information to new prospects and complete the sales process for each customer.
• Assist individuals, businesses and families select the most appropriate policies.
• Advise clients on how to minimize risk.
• Perform in / outside marketing activities to drive new customer opportunities.
• Maintain reports and records of insurance policies.
• Maintain strong knowledge of all company products, pricing, and policy features.
• Maintain regular contact and build a professional business relationship with your clients.
• Answer the telephone in a prompt, professional and courteous manner.
• Minimum Requirements : 1-3 years of relevant experience.
• Casualty & Property Licensed. (Preferred)
• Demonstrates well developed computer skills (internet, email, word processing, spreadsheets, hardware, keyboarding).
• Demonstrates excellent oral and written communication skills.
• Sales experience is a plus.
• Strong communications and customer service skills.
• Customer focused with strong relationship building skills
• Benefits :
• Salary plus commissions
• Bonuses
• Paid vacation
• Paid holidays