Summary
The Janitorial Area Manager is responsible for the overall coordination and supervision of District and Project managers as well as individual sites. The Area Manager also ensures customer satisfaction through the delivery of quality service and provides this service promptly within the established budget.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. This is not an all-inclusive list of duties.
MINIMUM QUALIFICATIONS :
Business-level English proficiency in verbal and written communication
Two to three years of management experience required in a related field, with janitorial industry experience preferred
Ability to multitask and adapt to changing environments.
A customer service & satisfaction mindset
High school degree or equivalent
KNOWLEDGE SKILLS and ABILITIES : Special skill knowledge and pertinent techniques to work assignment involve :
Leadership effectiveness, ability to motivate, train, and develop team members.
Carpet care and cleaning; stripping / cleaning / buffing of floor types; floor care chemicals; operation of floor care equipment preferred.
Thoroughness, dependability, tact, and courtesy; ability to work in a team environment and use good judgment.
Ability to effectively use technology, including the internet, Email, Word, and Excel as well as the ability to utilize technology to recruit, onboard, and manage employee data.
Effective communicator with customers, both internal and external.
Organized, proven problem-solving abilities, and ability to multitask, prioritize job responsibilities
Ability to work a full-time schedule including nights, weekends, and holidays.
Bi-lingual (English / Spanish) is a plus (depending on the account).
PHYSICAL DEMANDS : This job may require lifting of objects up to 50 lbs., with frequent lifting and or carrying of objects weighing up to 25 lbs. Other physical demands that are required are, reaching, climbing, stooping and or kneeling, lifting, carrying, pushing and pulling, writing, and seeing.
LICENSURE : Must possess a valid state driver’s license to fulfill the duties of this position, as significant travel between accounts is required. Reliable transportation to allow for necessary travel to various accounts within the assigned territory is required.
Requirements :
Bachelor’s degree preferred. Four to five years of management experience within the janitorial industry is required. Must demonstrate excellent communication and interpersonal skills. Experience with Microsoft and Google products is required.
Diversified Maintenance Systems, is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
Janitorial Area Manager • Baltimore, MD, US