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Manager of Patient Experience & Performance Improvement Drive Quality & Patient-Centered Care
Manager of Patient Experience & Performance Improvement Drive Quality & Patient-Centered CareK.A. Recruiting • Riverside, CA, US
Manager of Patient Experience & Performance Improvement Drive Quality & Patient-Centered Care

Manager of Patient Experience & Performance Improvement Drive Quality & Patient-Centered Care

K.A. Recruiting • Riverside, CA, US
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Healthcare Leader Opportunity In Riverside

We are seeking an experienced healthcare leader to join a dynamic acute care organization in the Riverside area. This role focuses on improving patient experience, guiding performance improvement initiatives, and fostering a culture of patient-centered care across multiple hospital locations. The ideal candidate will have strong clinical knowledge, leadership skills, and a passion for driving measurable improvements in healthcare delivery.

Shift Details Full-time, days. Standard office hours with flexibility across multiple locations. No weekends or holidays required.

Compensation and Benefits Salary range : $100,526 $145,766. Relocation assistance available. Comprehensive benefits including medical, dental, vision, PTO, 401(k) with company match, tuition reimbursement, and career development opportunities.

Why Join Us

  • Lead patient experience and performance improvement initiatives across multiple hospital locations
  • Opportunity to work with a mission-driven team focused on delivering exceptional care
  • Access to professional growth and Lean Six Sigma training
  • Participate in innovative quality improvement projects impacting patient care and satisfaction

Your Role

  • Drive performance improvement strategies and patient experience initiatives
  • Translate survey and assessment data into actionable process improvements
  • Educate and support care teams, including physicians, clinical, and non-clinical staff
  • Manage complaint and grievance processes, ensuring timely resolution and continuous improvement
  • Collaborate with leadership across departments to implement best practices and improve patient outcomes
  • Monitor and report key performance metrics to guide organizational strategies

    • About the Location The Riverside metro / Arlington area offers a vibrant healthcare community with multiple acute care facilities, extensive patient services, and opportunities for professional collaboration. The region provides a balanced lifestyle with proximity to cultural attractions, outdoor recreation, and family-friendly amenities.

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    Manager Of Performance Improvement • Riverside, CA, US