Bilingual Customer Service Representative
VirtualVocationsGrand Rapids, Michigan, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Bilingual Customer Service Representative.
Key Responsibilities
Receive and respond to customer inquiries regarding orders, product information, and technical support
Resolve customer issues by identifying root causes and utilizing available resources
Maintain knowledge of products and services while accurately recording customer interactions
Required Qualifications
High School Diploma
Basic customer service and phone handling experience
Familiarity with basic computer applications
Ability to adapt in a demanding environment with shifting priorities
Commitment to maintaining confidentiality and professionalism
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Bilingual Customer Service Representative • Grand Rapids, Michigan, United States
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